Officer / Senior Officer, E-commerce Site Operation

Job Description :

1. Page & Content Operation Support planning and execution of e‑commerce pages together with business and design teams. Coordinate with site operation vendor to ensure pages are created accurately and on time. Follow up on quality and efficiency of vendor’s work. Apply basic understanding of e‑commerce page structure and front‑/back‑end logic (HTML / JS knowledge is a plus). Execute and continuously improve SOPs through daily site operation and issue tracking. Ensure compliance with platform rules and operational standards. Coordinate with internal teams and vendors to resolve system or platform issues promptly. Support root‑cause analysis and track resolution progress.
2. Product & System Management Maintain online product information, including pricing, descriptions, and sales periods. Support daily operation, maintenance, and updates of e‑commerce systems. Identify operational or system issues and support problem‑solving and follow‑up.
3. Cross‑functional Communication & Global Liaison Communicate effectively with internal stakeholders. Liaise with Global HQ to align on product and page information updates. Monitor website content to ensure accuracy, timeliness, and compliance with global standards. Communicate clearly via email to understand Global instructions and translate them into actionable local execution. Escalate key risks or issues to management in a timely manner.

Job Requirements:

Bachelor’s degree in E‑commerce, digital media, or related majors are preferred 3-4 years of experience in e‑commerce site operation, internet operation, or related fields in e-commerce industry or the consumer goods retail industry . Experience with official website operation or middle‑platform systems is a plus. Strong execution ability; able to work accurately under pressure. Clear logical thinking, strong learning ability, and good communication skills. Detail‑oriented, proactive, and responsible. Good command of both written and spoken English and Chinese. Candidate with less experience will be considered as Officer. UNIQLO is the flagship label of the FAST RETAILING group. Delivering high-quality, affordable and innovative apparel and accessories, UNIQLO is Made for All. UNIQLO offers basic fashion components with universal appeal to empower individuals to express their own sense of style.