Director, Agency Compensation

Prudential’s purpose

is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Key Accountabilities

• Agency Compensation Strategy & Design Lead the design and ongoing enhancement of Group Agency compensation frameworks, ensuring alignment with: Growth, productivity, quality recruitment, and persistency objectives Sustainable cost of acquisition and profitability targets Translate Group strategy into clear compensation principles that can be applied consistently across markets.
• Agency Proposition Development Drive the development of a holistic agency proposition covering: Financial rewards Career pathways and leadership progression Recognition and non-financial incentives Tools, support, and enablement elements Ensure the proposition remains competitive and compelling across different agency segments.
• Governance, Risk & Compliance Establish and maintain strong governance over agency compensation and proposition changes. Partner with Group Finance, Group Risk, and Legal to ensure proposals are: Financially sound Risk-appropriate Compliant with regulatory and internal policy requirements Support governance committees with clear analysis, recommendations, and decision papers.
• Market & LBU Partnership Act as a trusted partner to LBUs on compensation and proposition matters. Provide guidance and challenge to local proposals, ensuring alignment with Group principles while respecting market realities. Support LBUs in managing complex change initiatives related to compensation redesigns.
• Performance & Outcome Monitoring Define success metrics for agency compensation and proposition effectiveness. Monitor outcomes such as productivity, recruitment quality, retention, and cost efficiency. Use data and insights to recommend continuous improvements.
• Stakeholder Management & Communication Engage senior/accounts and influence senior stakeholders across Group and markets. Clearly articulate the rationale, trade-offs, and expected outcomes of compensation and proposition decisions. Support change communication to ensure understanding and adoption.
• Thought Leadership Stay abreast of industry trends, competitor practices, and emerging agency models. Bring external insights to inform forward-looking proposition and compensation strategies.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are Prudential. For Every Life, For Every Future. Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa. We are headquartered in London and Hong Kong and are focused on four strategic regions: Greater China, ASEAN, India and Africa. We are served by around 68,000 average monthly active agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn