Social Media Content Manager

Why Join Us?

Southern Cross Austereo (SCA) is Australia’s leading media company, home to LiSTNR, the Triple M & HIT networks, and Australia’s #1 podcast network, reaching 8M+ monthly listeners.

We're shaping the future of Australia’s audio landscape and need passionate, high-performing talent to help us entertain, inform, and inspire—anytime, anywhere.

About the Team & Office

Based in our Sydney office, you’ll join the LiSTNR Digital & Community team, working closely with the LiSTNR Community Engagement Manager. This team sits at the heart of our podcast and digital ecosystem - bringing shows, talent and audiences together through compelling, social‑first storytelling.

From breakout podcasts to tent‑pole shows, you’ll work across a diverse portfolio of brands, collaborating with producers, hosts and marketers to grow highly engaged and monetisable Australian audiences.

A day in the life?

As a Social Media Content Manager, you’ll be responsible for managing and leading a team of Social Media Content Producers to engage with both existing and new audiences, to grow audiences, increase listener interaction and cultivate a loyal community, in line with our Social Content Strategy.

This role involves creating and managing community-focused initiatives, overseeing social media and forum interactions, managing a team of social media producers and collaborating with podcast hosts, radio production and management teams and content creators.

In this role, you will:

• Develop and execute strategies to grow, engage and monetise podcast and social media communities across LiSTNR and Triple M.

• Partner with Heads of, Content Directors, producers and talent to guide strategy, solve problems and align social content with broader content objectives.
• Lead and mentor a team of social media producers, ensuring high‑quality content delivery, effective community management and timely audience engagement.
• Oversee social media operations, workflows and tools to improve efficiency, collaboration and output across shows, podcasts and teams.
• Track, analyse and report on community engagement, growth, KPIs and monetisation metrics, providing data‑driven insights and recommendations.
• Maintain expert knowledge of social platforms, algorithms and best‑practice strategies, sharing learnings and feedback across the business.

What You’ll Need

• Demonstrated expertise in social media, audience growth and distribution strategies across platforms including TikTok, Instagram, Facebook, YouTube and emerging channels.
• Strong experience in short‑form social video production and overseeing end‑to‑end content workflows to ensure quality and consistency.
• Proven leadership in managing and prioritising workloads for social media teams to maximise output, engagement and impact.
• Highly capable in analysing, reporting and sharing growth, engagement and performance insights to guide strategy and decision‑making.
• Skilled in stakeholder engagement, community management and brand integration, with a strong understanding of platform policies, compliance and best‑practice engagement principles.

Let us sweeten the deal!

• Flexible working options to help you balance work and life.
• SCA GIGs – Our internal talent development program helps you cross-skill and grow within SCA.
• Paid Parental Leave – 20 weeks of gender-neutral leave to support all parents.
• Wellbeing Perks – Extra leave for your birthday and volunteering, plus free and discounted concert and footy tickets. Enjoy free coffee and treats in the office!
• Salary Packaging – Access novated leasing and exclusive discounts on top brands and gyms.

We’re looking to kick off recruitment immediately, so if this opportunity sounds like a great fit for you, please don’t wait - submit your application as soon as possible!

Southern Cross Austereo (SCA) is an equal opportunity employer committed to diversity, inclusion, and fair hiring. We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected.

SCA is committed to providing an inclusive recruitment process. If you require any accommodations during your interview, please let us know. We’re happy to support your needs to ensure a fair and comfortable experience. Reach out to careers@sca.com.au for assistance.

Still not convinced? Head to our TikTok, Life@LiSTNR, for a sneak peek into some of the fun we have at SCA!

Keen? Apply now by submitting your resume via our careers page.

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!