Client Solutions Coordinator

As a Client Solutions Coordinator, you’ll support your team in bringing campaigns to life across TV, print, radio, out-of-home, and select digital channels. You’ll help make sure plans are accurate, deadlines are met, and media gets delivered just as it should.

You’ll gain an understanding of where media fits into the bigger picture of a client’s advertising campaign hitting the airwaves, magazine or billboard. You can expect to learn how to compile reporting using media systems; Spectra, AQX, ETAM, ERAM and more. You’ll attend loads of staff events at Hatched; What’s Cracking all-staff gatherings every Tuesday morning, Good Thursday Great Talks every month, our mid-year celebrations, Christmas party and our special birthday event held on Valentine’s Day. You’ll be called a Hatchling…sounds funny, but we wear it with pride on our Hatched jumpers and T’s – optional to wear of course. You’ll get to know other Hatchlings, about 60 of us in Melbourne and 15 in Sydney. Likely you’ll meet some of their dogs too.

A media coordinator at Hatched will;

• Learn the ins and outs of media planning and buying
• Gain an understanding of the Australian media landscape
• Support the team with data, reports, and campaign execution
• Build great relationships with media partners and creative partners
• Be organised, proactive, and ready to take on new challenges
• Be curious and keen to be involved in all the great stuff Hatched has to offer

What You’ll Do

Campaign Support & Implementation

• Assist with the setup and execution of campaigns across all media channels—from traditional offline channels to digital
• Help prepare media recommendations, source data and images and adhoc research
• Assist your managers with booking confirmations, making sure these are checked before campaigns go live.
• Monitor live campaigns daily and help your team ensure everything is tracking smoothly
• Run campaign reports and help with optimisations and post-campaign analysis
• Work with ad tech platforms and tools (don’t worry—we’ll train you!) to manage digital ad operations and trafficking
• Make our client recommendations, in powerpoint or Canva, look presentation ready.

Client Service & Coordination

• Be a key support for day-to-day tasks like managing creative materials and keeping track of deadlines
• Communicate with clients and creative agencies to ensure campaigns launch on time
• Build strong relationships with media partners to make sure our plans get delivered to the highest standard

Commercial Support

• Make sure all campaign details are loaded correctly into our media finance systems
• Support monthly financial processes like reconciling campaign activity and checking proformas
• Work closely with your manager to ensure all activity is accurate and aligned for billing purposes

Who You Are

• Organised, detail-oriented, and great at managing your time
• A strong communicator who isn’t afraid to ask questions or share ideas
• Curious about media, advertising, and how campaigns come together
• Comfortable working with spreadsheets and data (or keen to learn!)
• A team player who loves a collaborative environment
• A degree or qualification in media, marketing, communications or similar is great—but not essential

Why Hatched?

We’re not your average media agency. Hatched is one of Australia’s largest Independent media agencies. We strive to be agents of change in our industry and beyond offering;

• A truly flexible workplace; hybrid working with 3 days a week in the office
• A best-in-class parental leave policy
• 5 days of wellbeing leave and your birthday off too!
• A collaborative, fun and supportive team that wants you to grow
• Real learning and development opportunities from day one
• A dog-friendly office (yes, really) and great coffee on tap
• Exposure to some of the best media minds and clients in the business