Account Coordinator
Account Coordinator Are you ready to kickstart your career with one of Australia’s leading outdoor media companies? We are currently on the hunt for an energetic go-getter to join us as our newest Account Coordinator! Life at QMS Media? It’s Anything but Ordinary! At QMS Media, we bring creativity and innovation to the world of outdoor advertising, delivering impactful solutions with digital billboards, street furniture, and beyond. Our team is passionate, authentic, and a little contagious (in a good way!). We are always pushing boundaries, celebrating wins, and evolving together. Proud to be a WGEA Employer of Choice for Gender Equality since 2017 and with our Reconciliation Action Plan endorsed by Reconciliation Australia, we at QMS Media are committed to an inclusive workplace where everyone thrives, and where the rights, culture, and contributions of Aboriginal and Torres Strait Islander peoples are celebrated and respected. What you'll be up to: As an Account Coordinator, you will provide administrative support to the sales team by managing campaigns, bookings, data, and reporting. You will coordinate campaigns from start to finish, respond promptly to client enquiries, and assist with team projects. Working closely with internal and external stakeholders, you'll thrive in a fast-paced environment by delivering excellent customer service, maintaining a proactive attitude, and using a range of systems and tools to manage tasks efficiently and meet the needs of QMS Media and its clients. In addition you will also:
- Respond promptly to client requests and support the sales team with campaign planning and proposals.
- Manage campaign administration, including bookings, contracts, reporting, and bonus activity.
- Coordinate end-to-end campaign delivery and maintain accurate records, trackers, and client correspondence.
- Generate campaign reports, including reach, frequency, maps, and performance insights.
- Use QMS Media systems and CRM tools to manage data and reporting efficiently.
- Monitor workloads, identify process improvements, and support operational efficiency.
- Develop strong knowledge of QMS Media products, inventory, and internal systems.
- Build and maintain client relationships, and attend meetings as required.
What we’re looking for:
- Qualifications or experience in marketing, sales, or administration are preferred but not essential.
- Proficiency in Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint.
- Strong organisational skills, attention to detail, and ability to manage multiple priorities under deadlines.
- Excellent communication and relationship-building skills with diverse stakeholders.
- Proactive, accountable, and solution-focused with strong problem-solving abilities.
- Collaborative team player who values feedback and contributes to an inclusive, high-performing workplace.
- Demonstrates integrity, professionalism, and a commitment to high-quality work.
What’s in it for you?
- A fun, friendly and supportive work environment where no two days are the same.
- Awesome learning opportunities - ongoing learning and development to help you springboard into the future you want both personally and professionally.
- A workplace that values YOU, your growth, and your ideas. We’re big on being inquisitive and ‘out of the ordinary’.
- We get that life isn’t just about work—enjoy flexible options that fit around your world.
- Career development, and the chance to work with a team that’s as excited and passionate as you are!
- A fabulous workspace – both in location and vibes!
- The Perks
- Paid Parental Leave: 18 weeks Employer-paid Parental Leave for when your family grows.
- Volunteer Leave: 2 days Volunteer Leave to contribute to causes or communities that are close to your heart.
- Access to Nine’s Premier Mastheads: Including The Sydney Morning Herald, The Australian Financial Review, The Age, Good Food, Brisbane Times, and WA today.
- EAP: Professional wellbeing support services for you and your family, including counselling, nutritional coaching, financial coaching, 24/7 crisis counselling, and First Nations mental health and wellbeing support.
- Wellbeing Gateway App: Access tools and resources to support you and your family’s wellbeing journey including meditations, workouts, recipes, wellbeing programs and wellbeing tracking.
- Health Program: Annual vaccinations, skins checks, healthy lifestyle checks and mental health first aid training.
- Employee Benefits: Access meaningful savings in the areas that matter most with discounts on groceries, utilities, gym memberships, food and entertainment, health insurance and more!
- Learning and Development: Transform the way you learn, grow and engage with an annual program of technical and human skills.
Whether you’re ready for a change or looking for a place to make your mark, your ‘out of the ordinary’ adventure starts here - Click Apply now! At QMS Media, fairness and equity are at the heart of our talent acquisition process. We know that many from marginalised groups may hesitate to apply unless they meet 100% of the requirements. But here’s the thing—we value diverse perspectives and unique experiences, even if they don’t fit the ‘traditional mould’. If you’re unsure whether you tick every box, we encourage you to apply anyway – imposter syndrome and confidence gaps are real! We’re excited to hear from you! Want to know more about us? Check us out at www.qmsmedia.com
