Communications & Change Manager - Medicare Mental Health Check In

Job Description:

Serve Something Greater; See Something Greater; Strive for Something Greater
Shape the communications behind one of Australia’s most significant digital health transformation initiatives. Lead strategic storytelling, engagement and change communications across a nationally recognised healthcare organisation. Help bring connected, compassionate and digitally enabled care to life for communities across Australia.

Sydney, Melbourne or Brisbane location | Hybrid & Flexible Working , Fixed-Term, Full-Time Contract 2 Years

Join the Team Transforming Connected Care in Australia

St Vincent’s Health Australia is proud to be leading the future of connected and digitally enabled healthcare through two transformative national priorities:

• St Vincent's Care at Home — St Vincent’s strategic vision for connected, virtual and at-home healthcare delivery
• Medicare Mental Health Check In — Australia’s new free national digital mental health support service

This is an opportunity to join a purpose-driven organisation at the forefront of healthcare innovation and national system transformation.

About St Vincent’s

Founded by the Sisters of Charity in 1857, St Vincent’s Health Australia is Australia’s largest not-for-profit health and aged care provider. For more than 165 years, St Vincent’s has delivered compassionate care, clinical excellence, research and innovation across public and private hospitals, aged care, virtual care and community services nationally. Our vision is simple but powerful: Every person, whoever and wherever they are, is served with excellent and compassionate care by a better and fairer health and aged care system.

Across Australia, our 30,000 employees help bring this vision to life every day through innovation, collaboration and purpose-led care.

About St Vincent’s Care at Home

St Vincent’s Care at Home provides national oversight of virtual and at-home services across St Vincent’s Health Australia. Focused on human-first innovation and digitally enabled care, the division is reimagining how healthcare is delivered through connected care models, virtual services and integrated healthcare experiences that improve accessibility and outcomes for Australians.

About the Medicare Mental Health Check In Service

Medicare Mental Health Check In is a landmark national digital mental health initiative delivered by St Vincent’s in partnership with the Australian Government. The service provides free, accessible and evidence-based low-intensity CBT support for Australians experiencing early signs of stress, distress, anxiety and emerging mental health challenges. Designed as part of the broader Medicare Mental Health ecosystem, the program aims to improve early access to care and support Australians before mental health challenges escalate into more complex presentations.

The Opportunity

Communications & Change Manager – Digital Health
Reporting to the National Director, Service Growth, with a dotted line into the National Director Communications & Brand, this highly visible role will lead strategic communications, engagement and change initiatives across Bringing Care Home and the Medicare Mental Health Check In program. You will work across executive leadership, strategy, communications, operational and clinical teams to develop impactful communication strategies that build understanding, alignment and engagement internally and externally.

About You

You are more than a communicator — you are a storyteller, connector and change champion who understands the power of communication in shaping culture, engagement and transformation. You thrive in complex and fast-moving environments where no two days are the same, and where your ability to influence, engage and bring people on the journey genuinely matters.

Why Join St Vincent’s?

Mission-led organisation grounded in compassion, justice, integrity and excellence
Hybrid and flexible working arrangements
Salary packaging benefits of up to $15,900 tax free
Nationally significant and purpose-driven work
Opportunity to shape major digital health transformation initiatives
Supportive, collaborative and values-driven culture
Professional growth and development opportunities

Ready to Apply?

If you are passionate about shaping the future of connected care and digital health communications in Australia, we would love to hear from you.