Assistant Vice President, Digital Cards Product

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why Join

The Digital Cards Product AVP is responsible for the functional ownership and continuous optimisation of the digital lifecycle across the Bank’s credit and debit card portfolio. This individual contributor role focuses on ensuring a seamless transition from card acquisition to daily digital usage by managing business requirements across key digital touchpoints. Working in close partnership with Digital Banking and Technology teams, the role ensures that digital card capabilities are commercially sound, customer‑centric and aligned with overall cards strategy.

How you succeed

To succeed in this role, you'll need to develop a deep understanding of our customers' needs and preferences. You'll work closely with our sales teams to identify opportunities to upsell and cross-sell our products, and develop targeted sales campaigns to drive revenue growth. You'll also need to stay up-to-date with industry trends and competitor activity to ensure our products remain competitive.

What you do

• Drive improvements to digital card acquisition, activation and in‑app usage experiences in partnership with Digital Banking and Technology teams.
• Manage the end‑to‑end process for provisioning cards into digital wallets (Apple Pay, Google Pay, Samsung Pay) to enable immediate customer usage.
• Drive the commercialisation of digital payment capabilities, including Scan‑and‑Pay, through use‑case definition, customer adoption initiatives and performance tracking.
• Support the cards replatforming programme for the issuing stream, representing Cards business requirements and ensuring delivered capabilities meet intended business and customer outcomes.
• Act as the key business liaison with Digital Banking, Technology and internal stakeholders to enable effective delivery.

Who you are

Bachelor’s degree in Business, Finance, Information Systems or a related discipline. Minimum 5–7 years of experience in cards, payments or digital banking product roles, preferably within a financial institution Strong understanding of credit and debit card products, digital wallets and card‑based payment usage. Proven ability to define business requirements and drive outcomes through cross‑functional teams in a matrix environment. Strong stakeholder management, communication and problem‑solving skills. Sound risk and control mindset, with awareness of regulatory and operational considerations.

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.