Workforce Planner & Scheduler-Digital Mental Health

Job Description:

Serve Something Greater; See Something Greater; Strive for Something Greater
Make a national impact – Play a critical role in a new national mental health service across Australia
Build something new – Help establish and shape the workforce approach of a brand-new, large-scale digital health service
Work flexibly and collaboratively – Join a forward-thinking, virtual-first team driving innovation in connected care
St Vincent’s to Deliver Australia’s New Free Digital Mental Health Service
St Vincent’s is proud to partner with the Australian Government to deliver fast, free and accessible digital mental health support through the new Medicare Mental Health Check-In Service, launching 1 January 2026. This national program will provide rapid access to evidence-based low-intensity CBT delivered by qualified practitioners, supporting people experiencing stress, distress and anxiety to get help early. The service empowers people to improve their mental wellbeing sooner, reducing the need for longer-term care and enabling better outcomes for individuals and communities.
Shape the workforce behind Australia’s next generation of digital mental health care. At St Vincent’s, we believe every person deserves access to compassionate, timely and connected care. As part of this national digital mental health service, you will play a pivotal role in ensuring the right people are in the right place at the right time — enabling safe, effective and person-centred care for thousands of Australians. This is a rare opportunity to combine operational excellence with real social impact, working within a purpose-led healthcare organisation renowned for innovation, research and care.

About St Vincent’s Virtual & Home

St Vincent’s Virtual & Home (SVVH) provides national leadership across virtual and home-based models of care within St Vincent’s Health Australia. Agile by design and human-centred at heart, SVVH is building the future of connected healthcare through emerging technology, new models of service delivery and system-level innovation.

About the Role

As Workforce Planner & Scheduler, you will be a critical enabler of service delivery across our national digital mental health program. You will align workforce capacity with operational demand through smart forecasting, compliant rostering and proactive coordination, ensuring continuity of care, staff wellbeing and service excellence. You will work closely with clinical leaders, operational teams and corporate services to turn complex workforce data into practical, responsive workforce solutions. This opportunity is open for Melbourne, Sydney or Brisbane locations. Fixed Term role for two years from commencement date.

Key Responsibilities

• Workforce Planning & Forecasting
• Roster Management
• Systems & Continuous Improvement

About You

You are highly organised, analytical and thrive in complex, fast-moving environments. You balance data, people and operational realities, and you enjoy solving problems that directly impact people’s access to care. You will bring:

• 3+ years’ experience in workforce planning or rostering within large, complex operations
• Experience working across distributed and multidisciplinary teams
• Strong understanding of awards and industrial instruments
• Excellent stakeholder management, negotiation and communication skills
• High-level digital capability, including MS Office and rostering/HR systems
• Relevant tertiary qualifications in health, human resources or business (highly desirable)

Why Work for St Vincent’s?

Mission-led organisation grounded in compassion, justice, integrity and excellence
Salary packaging benefits (up to $15,900 tax free)
Hybrid and flexible work options
Supportive, collaborative and purpose-driven culture
Opportunities for professional growth and development
Because you’re like us, you believe in our vision that every person, whoever and wherever they are, is served with excellent and compassionate care by a better and fairer health and aged care system. Better for our people, and better for the communities we serve.

Pre-Employment Checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. This affirmative action allows a specific position within St Vincent’s to be available exclusively to Aboriginal and Torres Strait Islander individuals.

Want to know more?

To find out more about this opportunity or to have a confidential discussion about the role, please contact: Tara Laursen- Implementation Lead - National Digital Mental Health at tara.laursen@svha.org.au
Apply now and be part of something greater
If you’re ready to play a critical role in shaping the workforce behind life-changing care, we’d love to hear from you. We will be assessing applications as they are received and may close the advert earlier than the listed closing date.
Closing Date: 9 December 2025 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan Code of Conduct:

View Code of Conduct
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