Senior Designer/ Designer, Digital Marketing

Responsibilities:

Design & Production
Conceptualize and design high-impact marketing assets, including static/rich media Digital Banners (Square, Horizontal, Vertical formats), animated GIFs, short-form videos, and head banners.
Apply human-centric design to create wireframes, flowcharts, mock-ups, interactive prototypes, documentation decks, and other digital formats — validating concepts with stakeholders and internal customers.
Efficiently localize, resize, and adapt master creatives across various digital formats, aspect ratios, and platforms without losing design integrity.
Run iterations and adjustments based on ongoing feedback & analytics.
Stay informed about the latest industry design trends and incorporate these insights into daily design activities.

AI-Driven Workflow Integration
Actively research, adopt, and master Generative AI design tools (e.g., Nano Banana, Google Flow, Midjourney, Adobe Firefly, Runway, Claude, etc.) to accelerate ideation and optimize creative workflows and scale asset production.
Write clear, effective prompts and iterate on them to reach usable results.
Critically review AI-generated output and refine it to meet our quality bar and follow strict corporate guidelines — you are the human in the loop, not pass-through.

Design System Maintenance
Adhere to existing style guides and contribute to our expanding template libraries and design systems to ensure consistency across projects and campaigns.

Collaboration
Work closely with marketing teams to bring designs to life.
Act as a liaison between external design vendors and in-house marketing teams, providing valuable insights and constructive feedback on design elements.
Ensure seamless and effective communication to uphold high-quality standards and align design outputs with business objectives.
Handle ad-hoc tasks if required.

Qualifications:

Essential Competencies
A stellar portfolio of digital work. (Applications without a portfolio will not be considered.)
Degree or diploma in visual design, interactive design, creative media, or a relevant discipline.
Preferred 2-3 years of proven experiences as designer or similar role to visual design & video creation.
Hands-on experience (or strong demonstrated aptitude) with AI design tools — including prompt-writing and the judgment to evaluate AI output and elevate it to brand standard.
Proficiency with industry tools: Figma and Adobe Creative Cloud (Photoshop, Illustrator, XD), plus collaboration/handoff tools such as Sketch, MS Office.
Motion and video production for GIFs and short-form video (e.g., After Effects, Premiere Pro, or equivalent).
Conversant in written and spoken Chinese and English, and a good communicator. Putonghua is a plus.
An exceptional eye for layout structures, visual hierarchy, clean typography, and the effective use of whitespace.
Detail minded, strong observation, and genuine brand sensibility.

Desirable Skills
HTML5 banner production.
Familiarity with cross-browser, native, and cross-platform mobile design best practices.
Comfort with Agile / iterative project-management methodologies.

Communication & Collaboration
A self-motivated team player who excels in a collaborative environment.
Patient, proactive, with a strong sense of personal accountability.
Open, detail-minded, with good problem-solving skills; able to work independently and under pressure.

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.
AXA is an equal opportunity employer. We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.
Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.
Click here to learn more about our Benefits, Culture, & Career Development.