Salesforce Delivery Lead
Company Description
Nine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands.
Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.
Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.
Job Description
As our Salesforce Delivery Lead, you will take end-to-end ownership of the Salesforce platform lifecycle. You aren't just managing tasks; you are a strategic orchestrator, leading high-performing squads of Architects, Developers, and Admins to translate complex business needs into scalable, "clicks-before-code" solutions. You will be the bridge between technical execution and business strategy, ensuring our Salesforce environment remains robust, efficient, and future-ready.
Day to day you will:
- Lead the full project lifecycle from conceptualisation to execution, ensuring clear accountability and high-quality delivery of Salesforce features.
- Facilitate quarterly planning and manage Agile ceremonies across multiple squads to ensure predictable sprint execution and accurate estimations.
- Define and refine delivery standards and "Ways of Working" to foster a culture of high performance, efficiency, and continuous improvement.
- Empower and mentor a diverse team of Salesforce professionals, acting as a servant leader to unblock technical or process-related impediments.
- Oversee complex release cycles, CI/CD pipelines, and environment management (Sandboxes/Scratch Orgs) while balancing project budgets and timelines.
- Act as a strategic partner to business leaders, managing expectations and providing transparent updates on project health and platform roadmaps.
Qualifications
What you’ll bring:
- Extensive experience leading Salesforce delivery teams and managing the full project lifecycle in both Agile and Waterfall environments.
- A deep understanding of Salesforce best practices, platform health, and the "clicks-before-code" philosophy.
- Strong ability to develop roadmaps, manage resource allocation, and navigate inter-team dependencies.
- Expert knowledge of Agile principles, release governance, and CI/CD strategies to ensure stable production deployments.
- The ability to influence senior stakeholders and coach technical teams toward excellence and professional growth.
- A rigorous approach to QA and UAT, ensuring every deliverable meets the highest internal and client standards.
Additional Information
How we work
At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.
Our employee benefits include:
- Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.
- Digital newspaper subscription to our mastheads.
More info at Nine Careers.
Our Commitment to Diversity and Inclusion:
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.
Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.