Sales Coordinator

Who are we?

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR Triple M & the Hit Network. With the ability to reach 95% of the population through our Radio, TV, and Digital channels, we're on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere!

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M Networks, 25 music stations, and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

After 40 years, Triple M continues to be one of Australia’s best-known radio entertainment brands and the only radio network that provides its listeners with a unique combination of Rock’s Greatest Hits, Sport and Comedy.

What’s on offer for you?

• Permanent position based out of our vibrant Sydney office.
• Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events – PLUS much more!
• Industry leading, gender neutral Paid Parental Leave Policy, offering 20 weeks paid parental leave for the primary carer.
• Award-winning, highly supportive, and creative culture that enables you to be your best unique self!
• Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
• Attractive salary package and opportunities for growth & progression – we love to promote internally across our 52 offices!

About the role:

As our newest Sales Coordinator, you will join a collaborative and supportive sales team where you will provide administrative support for Account Managers and Sales Managers daily. Our brilliant team of Sales Coordinators is responsible for high levels of internal and external client satisfaction, helping to maximise revenue through designing and preparing client proposals, entering booking information, generating a range of reports, and managing our client database.

What you’ll be doing:

• Provide administrative support to nominated Account Managers in an effective, detailed and timely manner
• Deliver a high level of client satisfaction through providing prompt, customer focused and professional responses to enquiries and requests, especially questions from clients and with client requirements (i.e. bookings, material, rates, and research)
• Proactively provide support and embrace joint responsibility with Account Managers for client activity and internal reporting activity
• Ensure collaboration with other members of the Sales Coordinator team
• Posting Campaign Reports, Designing, preparing and checking client proposals
• Booking procedure – writing, client authorisation, entering, checking confirmations, providing client with confirmations, filing of broadcast agreements with appropriate paperwork attached
• Being part of the Creative process – briefs (when appropriate), client approval, material instructions, Client pre and post times, Account Queries and Follow Up and Revenue reporting.
• To be a key point of contact in the absence of the Account Manager to ensure the needs of our clients and agencies are met in a customer focused manner

Experience we’re looking for:

•  A team player with a positive attitude to change and new challenges
• Highly attentive to detail with strong Microsoft Office skills (Word, PowerPoint, Excel and Outlook)
• Genuinely passionate about the media industry and interested in growing your career in media sales
• Excellent written and verbal communication abilities
• Outstanding organisational and time management skills

We are values driven at SCA - if you align with our core values, you’ll be a great addition to the team:

• We’re Better Together
• People are our Power
• Always Curious
• We Push Doors Open
• Be Genuine

Still not convinced?
Head to our TikTok, Life@LiSTNR, for a sneak peek into some of the fun we have at SCA!

Interested? Apply now by submitting your resume via our Careers Page. Even if you don't tick every single box on this ad, we still want to hear from you! 

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!