Sales and Operations Manager
Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & Hit Network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere!
In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 6.2 million monthly listeners.
What’s on offer for you?
- Permanent position based out of our Broome office.
- Flexible & hybrid working environment including flexible work timings (we offer a range of flexible working options, not just working from home).
- Ongoing Training and development opportunities, health and wellbeing initiatives, birthday leave & volunteer leave.
- Highly supportive and creative culture that enables you to be your best unique self!
- Salary package including base, car and phone allowance, KPI bonus plus commission.
- Opportunities for growth & progression – we love to promote internally across our 65 offices!
About the role:
We’re on the hunt for an Account Manager to join our Sales Team in Broome! You will join a high-performing and collaborative team that works hard and fast to grow and maintain strong relationships with key stakeholders and influence buy-in. With access to SCA's product suite, including; LiSTNR, SoundCloud, the Hit and Triple M networks, you will ensure that you leverage all possible revenue opportunities to meet your monthly targets.
What you’ll be doing:
- Deliver exceptional customer service by tailoring presentations to client specific needs and a pro-active approach to maximising revenue through customer focused selling.
- Proactively prospect and search for new clients and business opportunities.
- To consistently achieve and exceed sales and market share targets within the allocated portfolio of clients.
- Provide accurate and timely forecasts of achievement to budgets and goals.
- Maintain and grow client portfolio within Independent Agencies and Direct businesses.
- Pro-actively maximise revenue opportunities through identifying clients marketing challenges and working with internal resources to provide solutions.
- Pro-actively identify and establish clear goals and plans for key and target accounts in line with the Customer Focused Selling service principles of account list management.
- Build and maintain strong relationships with both internal and external clients.
- Continually and pro-actively develop knowledge and expertise of the Southern Cross Austereo products and industries, including marketing expertise, business knowledge, researching tools and techniques, and the competitive environment.
- Develop and maintain a system for organising priorities and activities to ensure effective implementation of plans to achieve revenue goals.
Experience we’re looking for:
- 2-3 years of B2B selling experience with consistent and proven results
- Excellent written and verbal communication
- Comfortable and skilled in cold calling new business prospects via phone, email and social media
- A strong understanding of the media market is desirable but not essential
- The ability and desire to generate a client list from scratch
- A desire to build strong relationships with clients, and internal stakeholders
- Genuinely passionate about the media industry and a love for all things sales
We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.
- We’re Better Together
- People are our Power
- Always Curious
- We Push Doors Open
- Be Genuine
Keen? Apply now by submitting your resume via our careers page.
Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!
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