Receptionist/Office Assistant

Who are we?

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR Triple M & the Hit Network. With the ability to reach 95% of the population through our Radio, TV, and Digital channels, we're on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere!

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M Networks, 25 music stations, and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

What’s on offer for you?

• 8 month contract position based out of our vibrant Melbourne office.
• Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events – PLUS much more!
• Industry leading, gender neutral Paid Parental Leave Policy, offering 20 weeks paid parental leave for the primary carer.
• Award-winning, highly supportive, and creative culture that enables you to be your best unique self!
• Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
• Attractive salary package and opportunities for growth & progression – we love to promote internally across our 52 offices!

About the role:

We’re looking for a Receptionist/Office Assistant to join our Triple M/Hit/LiSTNR team based in Melbourne. You will be the face of Southern Cross Austereo, being the first point of contact for all guests and external enquiries delivering a pleasant experience whilst providing support to the Administration team.

What you’ll be doing:

• Answer all incoming calls within three rings and with a sincere and friendly voice
• Arrange local, interstate and overseas couriers
• Ensure the reception and mailroom areas remains tidy and clear of all items including boxes and deliveries at all times.
• Sort internal and external mail and distribute accordingly, prepare mail for dispatch
• Always keep staff contact lists and the switchboard up to date with current information
• Assist staff as requested and when possible with administrative duties (remembering the onsite guests at reception and external phone lines are the first priority).
• Work with Promotions teams to send out prizing keeping all data up to date. Ensure all tickets and other prizes at reception are locked for security reasons at the end of each workday
• Send out the staff e-newsletter, Daily Dose three times a week
• Input administration/office receipts into SAP
• Assist the Office Manager as required

Experience we’re looking for:

• Strong computer skills in Microsoft Word and Outlook
• Intermediate computer skills in Microsoft Excel and PowerPoint
• Excellent front desk presentation and verbal communication skills
• Strong problem-solving skills and a positive attitude
• Knowledge of SAP accounts system (desirable)

Still not convinced?
Head to our TikTok, Life@LiSTNR, for a sneak peek into some of the fun we have at SCA!

Interested? Apply now by submitting your resume via our Careers Page. Even if you don't tick every single box on this ad, we still want to hear from you! 

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!