Marketing & Communication Manager
SHAPING THE FUTURE OF TRAVEL RETAIL - THROUGH YOUR WORDS!
Are you a strategic storyteller with the commercial acumen to drive sales growth
across travel retail in the Pacific? Join LagardèreAWPL, the leading travel
retail operator in the region. We are looking for a Marketing & Communications
Manager to step into a newly created, high-impact role driving our internal
narrative and external reputation
At LagardèreAWPL, we’re not just the largest Travel Retail operator in the
Pacific – we’re the most passionate! With 150+ stores across Australia & New
Zealand, we bring big brands to life in airports and travel hubs. Our dynamic
team of 1,500+ professionals work across 40 unique retail concepts – and now, we
want YOU to join our team!
The Role:
As our Communications lead, you will be the voice of our business. This is a
dual-focus role: you will lead the communications strategy for our business,
overseeing internal and external communications, plus manage the marketing
efforts for our prestigious Duty-Free division across six Airports.
You will act as a bridge between our head office support staff, executive team,
our airport partners, and our 2,000+ store team members across Australia and New
Zealand.
What You’ll Do:
- Duty Free Strategic Lead: Develop and execute bespoke marketing activity for
our Duty Free and Luxury pillars, ensuring a premium brand voice that aligns
with global standards. - Airport & Stakeholder Relations: Manage high-level communications with airport
partners, including the preparation of media releases and industry
announcements. - Digital Presence: Take full ownership of the corporate website and LinkedIn
presence, ensuring our digital footprint reflects our position as an industry
innovator. - Internal Narrative: Lead company-wide updates to foster engagement across a
diverse, dispersed workforce from the support office to the shop floor. - CSR & PEPS Program: Drive our Corporate Social Responsibility initiatives as
part of the global PEPS program, ensuring our commitment to the planet and
people is at the forefront of our story. - Executive Support: Serve as a strategic writer and advisor to the CEO and COO,
crafting executive-level presentations, keynote speeches, and board reports.
What We’re Looking For:
You are a mid-to-senior professional with 5–8 years of experience in corporate
communications, PR, or strategic marketing. You think "big picture" who
understands how a well-timed media release or a sharp company update.
- Experience: Proven track record in a fast-paced retail or travel environment
highly desirable. - Stakeholder Management: The confidence to advise senior leadership and manage
complex relationships with external partners. - Agility: The ability to pivot from writing a high-level corporate presentation
to managing a viral media event (like a visiting possum in Hobart Store
Airport!) without missing a beat. - Detail-Oriented: A perfectionist’s eye for tone, brand consistency, and visual
presentation.
Perks & Benefits:
- Hybrid Working – Enjoy flexible start and finish times, with the opportunity
to work from home one day per week - ️ Staff Discounts – Get exclusive discounts on products in our stores + extra
savings on water & hot beverages - Career Development – We offer opportunities to upskill, take on new
challenges and grow your career within our vibrant network - Paid Parental Leave – We proudly support growing families with up to 18
weeks of employer-funded top-up paid parental leave scheme + additional personal
leave entitlements - Employee Referral Program – Refer your awesome network for a chance to
receive a reward + go into the running to win an end-of-year bonus - Wellbeing Leave – From day one our permanent employees receive a paid
Wellbeing Leave day - Employee Assistance Program – Everyone has FREE access to TELUS Health – a
24/7 service offering compassionate, confidential support whenever you need it
We Value Diversity & Inclusion
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work
environment, where you will have the opportunity to work alongside a talented
team of people who share your passion for creativity and excellence.
Join us at LagardèreAWPL and be part of a global company that celebrates
creativity, innovation, and a commitment to sustainable practices.
APPLY NOW and let’s make travel retail magic together!
