Marketing Assistant Manager- Japanese Speaker

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POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales techniques
that maximize revenue while maintaining existing guest loyalty to Marriott.
Communicate with potential owners via telephone to set up preview package
sales/tours. Encourage guests or callers to purchase or schedule preview package
sales/tours. Explain details and requirements related to attending a sales
presentation to potential owners. Verify that individuals meet eligibility
requirements for preview package sales/tours prior to scheduling a tour for a
Marriott vacation club property. Determine and give complimentaries to guests as
gifts for their patronage (e.g., rewards points, show tickets). Perform general
office duties to support Sales & Marketing (e.g., filing, sending emails,
typing, faxing). Receive, record, and relay messages accurately, completely, and
legibly.

Assist management in training, evaluating, counseling, and motivating and
coaching employees; serve as a role model and first point of contact of the
Guarantee of Fair Treatment/Open Door Policy process. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect the
privacy and security of guests and coworkers. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using