Manager, Student Success and Digital Innovation

About This Opportunity As Manager, Student Success and Digital Innovation, you'll help shape the future of student success at UQ. Leading high-impact projects that span student progression, digital innovation and data insights, you'll drive initiatives that better understand and support student needs, strengthen engagement and improve outcomes. This is an exciting opportunity to influence change on a university-wide scale, work with passionate stakeholders and deliver innovative solutions that make a tangible difference to the lives of students. Key responsibilities will include: Lead the uplift of transition programs and student success initiatives across UQ. Lead early support approaches that identify, engage, and educate students who may need assistance. Work with data, digital systems and stakeholder insights to strengthen how student needs are identified and understood. Contribute to the design of digital orientation and self-reflection tools that help students understand and build their capacity for self-regulated learning. Develop and apply evaluation approaches to understand the impact of transition and proactive support initiatives. Work collaboratively with colleagues delivering student relationship, business improvement and data integrity activities. This is a full-time, Fixed-term position until 31December 2027 at HEW Level 8. About You You combine strong project management capability with the ability to engage, influence and bring people together. Driven by outcomes, you enjoy leading dynamic initiatives that create meaningful and lasting impact. You will also bring: Experience in student experience, student success, transition, engagement, service improvement or a related area. Strong project management capability, with the ability to coordinate moving pieces, keep work progressing and bring others along. A practical understanding of data, systems or digital improvement, including how information can be used responsibly to identify needs and guide decisions. Sound stakeholder engagement skills and the confidence to work across teams, functions and priorities. A continuous improvement mindset, with the ability to test ideas, evaluate impact and refine approaches. People leadership capability or demonstrated experience guiding collaborators and supporting delivery through others. Interested? For more information about this opportunity, please contact Daniel Taylor-Griffiths on daniel.griffiths@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section. Other Information Pre-employment checks may include verification of the right to work in Australia, qualifications and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623. Applications close Sunday 26 July 2026 at 11.00pm AEST (R-65778). The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way. UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.