Direct & Independent Agency Key Account Manager

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere!

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

We’re on the hunt for a Direct & Independent Agency Account Manager to join our Sales team based in Sydney. You will join a high-performing and collaborative team that works hard and fast to grow and maintain strong relationships with key stakeholders and influence buy-in. With access to SCA's product suite, including; LiSTNR, SoundCloud, the Hit and Triple M networks, you will ensure that you leverage all possible revenue opportunities to meet your monthly targets. 

What’s on offer for you?

• Permanent role based out of our vibrant Sydney office
• Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events – PLUS much more!
• Highly supportive and creative culture that enables you to be your best unique self!
• Industry leading and gender neutral Paid Parental Leave Policy which offers 20 weeks paid parental leave for a primary carer.
• Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
• Opportunities for growth & progression – we love to promote internally across our 65 offices!

What you’ll be doing:

• Deliver exceptional customer service by tailoring presentations to client specific needs and a pro-active approach to maximising revenue through customer focused selling.
• Proactively prospect and search for new clients and business opportunities.
• To consistently achieve and exceed sales and market share targets within the allocated portfolio of clients.
• Provide accurate and timely forecasts of achievement to budgets and goals.
• Maintain and grow client portfolio within Independent Agencies and Direct businesses.
• Pro-actively maximise revenue opportunities through identifying clients marketing challenges and working with internal resources to provide solutions.
• Pro-actively identify and establish clear goals and plans for key and target accounts in line with the Customer Focused Selling service principles of account list management.
• Build and maintain strong relationships with both internal and external clients.
• Continually and pro-actively develop knowledge and expertise of the Southern Cross Austereo products and industries, including marketing expertise, business knowledge, researching tools and techniques, and the competitive environment.
• Develop and maintain a system for organising priorities and activities to ensure effective implementation of plans to achieve revenue goals.

Experience we’re looking for:

• 2-3 years of B2B selling experience with consistent and proven results
• Excellent written and verbal communication
• A strong understanding of the media market
• The ability and desire to generate new business opportunities 
• A desire to build strong relationships with clients, and internal stakeholders
• Genuinely passionate about the media industry and a love for all things sales

We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.

• We’re Better Together
• People are our Power
• Always Curious
• We Push Doors Open
• Be Genuine

Keen? Apply now by submitting your resume via our careers page.

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!