Digital Sales Coordinator

Who are we?

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR Triple M & the Hit Network. With the ability to reach 95% of the population through our Radio, TV, and Digital channels, we're on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere!

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M Networks, 25 music stations, and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

What’s on offer for you?

• Permanent position based out of our vibrant Gold Coast office.
• Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events – PLUS much more!
• Industry leading, gender neutral Paid Parental Leave Policy, offering 20 weeks paid parental leave for the primary carer.
• Award-winning, highly supportive, and creative culture that enables you to be your best unique self!
• Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
• Attractive salary package and opportunities for growth & progression – we love to promote internally across our 52 offices!

About the role:

We’re looking for a Digital Sales Coordinator to join our Digital sales team based in Gold Coast. This role will ensure the smooth running of the Digital Sales Team, providing full support for the Digital Account Managers and Sales Managers by providing high levels of internal and external client satisfaction, to maximise digital revenue goals.

The Digital Sales Coordinator will provide ad-hoc administration and coordination support to cross functional teams and radio sales teams as required.

What you’ll be doing:

• Provide administrative support to Account Managers with tasks such as reporting, proposals, bookings, and creative briefs.
• Ensure timely, professional, and customer-focused responses to client inquiries and requests.
• Collaborate with Account Managers on post-campaign reports, client proposals, and revenue reporting.
• Manage booking procedures, client authorizations, media agreements, and filing systems.
• Assist with creative processes, material instructions, and client approval workflows.
• Support SAP system usage and contribute to various ad hoc projects.
• Act as a key point of contact in the absence of the Digital Account Manager, ensuring client needs are met.
• Maintain effective collaboration with the Sales Coordinator & Regional Digital teams.
• Perform additional office duties as needed, including reception cover and collateral printing.
• Uphold occupational health, safety, and ethical standards within the workplace.
• Ensure a safe working environment by reporting hazards and following incident reporting procedures.

Experience we’re looking for:

• Advanced computer skills in the Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
• Exceptional communication skills, both written and verbal
• Ability to problem solve and navigate challenges with a positive mindset
• Experience in managing client databases, and research programs

We are values driven at SCA - if you align with our core values, you’ll be a great addition to the team:

• We’re Better Together
• People are our Power
• Always Curious
• We Push Doors Open
• Be Genuine

Still not convinced?
Head to our TikTok, Life@LiSTNR, for a sneak peek into some of the fun we have at SCA!

Interested? Apply now by submitting your resume via our Careers Page. Even if you don't tick every single box on this ad, we still want to hear from you! 

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!