Assistant Manager, Agency Recruitment & Talent Management

ABOUT THE ROLE:

The Assistant Manager, Agency Recruitment & Talent Management plays a pivotal
role in driving the growth and quality of the agency force through effective
recruitment strategies, programme management, and talent development
initiatives.

Sitting between strategic oversight and ground execution, this role partners
closely with agency leaders to strengthen recruitment pipelines, enhance
recruitment programmes, and ensure high-quality onboarding and retention
outcomes.

You will contribute to shaping recruitment strategies, monitor and optimise
scheme performance, and provide hands-on support in recruitment activities while
ensuring strong governance and operational excellence.

KEY RESPONSIBILITIES INCLUDE:

Strategy and Outreach

• Support the development and execution of agency recruitment strategies to
  grow and strengthen the agency force
• Stay abreast of market trends, competitor movements, and emerging recruitment
  platforms (e.g., social media, digital sourcing tools, partnerships) and
  recommend enhancements to existing recruitment schemes
• Partner agency leaders to identify recruitment opportunities and improve
  outreach effectiveness
• Drive adoption of new attraction channels and initiatives to improve
  candidate pipeline quality and volume

Programme Management, Monitoring & Governance

• Track, analyse, and report performance of recruitment schemes and new hires
  (e.g., productivity, retention, quality indicators)
• Identify trends and propose improvements to enhance scheme effectiveness and
  ROI
• Support and progressively lead governance of key recruitment programmes and
  financing schemes
• Monitor and manage programme budgets, ensuring proper utilisation and
  tracking of spend
• Prepare business reports, dashboards, and presentation materials for
  management review

Recruitment & Talent Operations

• Ensure a seamless, engaging, and timely onboarding experience for new
  recruits
• Support recruitment processes including screening and selection interviews
• Participate in and/or coordinate job fairs, career talks, and outreach events
• Maintain operational excellence across recruitment activities, ensuring
  compliance with internal policies and regulatory requirements

Agency Partnership & Recruitment Delivery

• Work closely with agency leaders to co-drive recruitment targets and
  initiatives
• Provide advisory support to agency leaders on recruitment strategies,
  candidate profiling, and market practices
• Actively pitch and promote the value proposition of a career as an Income
  Financial Consultant
• Support and enable agency-led recruitment campaigns and initiatives

REQUIREMENTS:

• Degree/Diploma holder with 5 years of relevant experience in agency
  recruitment, agency management, insurance distribution, or talent acquisition
• Prior experience in tied agency environments or insurance business
  development is highly preferred
• Strong understanding of recruitment processes, with exposure to programme or
  scheme management preferred
• Good knowledge of labour regulations and MAS guidelines
• Strong communication and interpersonal skills, with the ability to engage
  stakeholders across different levels
• Analytical and data-driven, with the ability to translate insights into
  actionable improvements
• Proven ability to manage multiple initiatives and work in a fast-paced
  environment