Assistant Brand Planner - Order Management

Job Summary:

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home
furnishings in the United States and Canada. Our brands are among the best known
and respected in the industry, including Williams-Sonoma, Pottery Barn, Pottery
Barn Kids, Pottery Barn Teen, and West Elm. We successfully market our brands
through three major channels – retail stores, catalogs, and the internet. One of
the key growth strategies for Williams-Sonoma Inc. is global expansion. This
expansion will be done through company-owned & operated stores/DTC channels, and
through strategic franchise partnerships.

This role supports our retail operations by ensuring timely and accurate order
coordination for product assortments across stores and channels. You will play a
key role in ensuring products are available to meet customer demand and seasonal
launches.

KEY RESPONSIBILITIES

• Order Management
  • Coordinate purchase order submissions with global partners to support
    seasonal product launches within required timelines
  • Ensure accuracy of order details, including quantities, costs, and delivery
    timelines aligned with retail calendars
  • Track order status and follow up on global placement, acceptance, and
    shipment to ensure on-time product availability in stores and channels
• Operational Support
  • Maintain and update order data in systems to ensure accuracy and visibility
  • Evaluate shipment progress and escalate delays or risks that may impact store
    availability
• Cross-Functional Communication
  • Liaise with Merchandising, Sourcing, and Logistics teams to support product
    flow into stores and retail channels
  • Communicate updates to internal stakeholders and global partners
  • Participate in cross-functional calls and discussions
• Reporting & Analysis
  • Prepare weekly and monthly reports for internal and external stakeholders
  • Support analysis of shipment timing and order performance to optimize product
    availability and sales readiness
• Continuous Improvement
  • Support process improvement initiatives
  • Contribute to team best practices and operational efficiency

Success Measures

• Timeliness and accuracy of order coordination
• Data accuracy and system updates
• Responsiveness to operational issues
• Quality and timeliness of reporting
• On-time product availability to support store operations and sales
  performance

Qualifications & Experience

• Diploma or Bachelor’s degree in Supply Chain, Business, or related field
• 1–3 years of relevant experience in retail, supply chain, order management,
  or customer service

Skills & Competencies

• Strong attention to detail and organizational skills
• Basic analytical and problem-solving skills
• Effective communication skills
• Ability to work in a fast-paced, team-oriented retail environment
• Proficiency in Excel and power platform

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home
furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom
and the rest of the world with franchise partnerships. Our family of brands are
Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm,
Williams-Sonoma Home, Rejuvenation, Mark and Graham, and GreenRow. Our passion
for high-quality products, functional design, outstanding customer service,
enhancing the lives of our customers and the communities remains as our core
values.

Today, we are a more than USD 8.7 billion company, with a multi-brand,
multi-channel, global enterprise supported by state-of-the-art technology and
some of the most talented teams in retailing - and we're always looking for new
energy and ideas.

The Singapore regional office was set up in 2008 and we currently have more than
160 associates in functions such as sustainability, customs & compliance,
finance, human resource, information technology, inventory planning, logistics,
sourcing and quality assurance.

The Global team is an inclusive employer where we recruit and provide employees
with fair opportunities on the basis of merit, regardless of age, race, gender,
religion, marital status and family responsibilities, or disability. Find out
more about us at our WSI LinkedIn Page https://www.linkedin.com/company/williams-sonoma-asia/!