Senior Business Analyst – Perpetual Digital

Shape digital products that improve customer experience in financial services

Work closely with product, tech and business leaders on end to end delivery
Hybrid working with a Sydney CBD base and clear ownership of outcomes

About the role

This role sits within Perpetual Digital, part of Perpetual Corporate Trust, and supports digital product initiatives for clients and internal teams across financial services. As a Senior Business Analyst, you will work across product, technology and business teams to define requirements and support the delivery of digital products and enhancements. The role focuses on improving customer experience, streamlining processes and supporting data-driven decision making. The successful candidate will contribute to the delivery and evolution of strategically important digital platforms that enable Perpetual Corporate Trust's core business operations and growth.

This includes the Treasury and Finance Intelligence (TFI) platform, a market-leading securitisation solution used by banks and non-bank lenders to manage trust administration, funding optimisation and treasury operations. The Treasury and Finance Intelligence (TFI) platform is Perpetual Digital’s flagship securitisation technology solution, designed to support both banks and non-bank lenders in managing and optimising their funding and trust structures. TFI sits at the heart of the securitisation ecosystem, helping clients efficiently administer loan portfolios, maintain compliance with trust and covenant requirements, and support funding activities across the lifecycle of a transaction.

The platform comprises two core products: Trust Management, which supports trust administration, cashflow modelling, covenant monitoring, reporting, reconciliations, deal execution and regulatory obligations; and Funding Optimisation, which enables loan pool selection, allocation, funding management, collateral optimisation, liquidity forecasting, covenant impact analysis and portfolio analytics. By digitising complex treasury and securitisation processes, TFI helps clients improve operational efficiency, reduce risk, enhance data quality and scale their funding operations through a modern, automated platform.

Key responsibilities

• Gather and document clear business requirements for new products and enhancements
• Translate business needs into functional specifications and user stories
• Work with product managers to prioritise features and support roadmap delivery
• Analyse workflows and identify opportunities to simplify and improve processes
• Act as the link between business stakeholders and technical teams
• Support user acceptance testing to ensure solutions meet requirements
• Use data and insights to evaluate product performance and inform improvements

About you

Minimum 5 to 7 years of experience as a Business Analyst, ideally within digital product development, financial services, banking or fintech. Securitisation experience is preferred, including an understanding of funding optimisation, with trust management experience also highly regarded. Strong stakeholder engagement skills, with the ability to understand business needs, work closely with users and translate requirements into clear outcomes for delivery teams. Able to work independently and proactively from broad direction, taking ownership. Experience working in Agile delivery environments and preparing requirements, user stories or specifications that are ready for software development. Comfortable working with product, technology and business teams to clarify what needs to be built and support delivery from concept through to implementation. Familiarity with tools such as Jira, Confluence or similar to document requirements and support delivery workflows. Relevant tertiary qualification in business, finance or technology.

How we work

Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients, the way we approach decision-making to the questions we ask and the problems we solve. We’re committed to creating an inclusive workplace where diversity is celebrated. No matter your background or circumstances, we aim to provide an environment where you can thrive.

Employee benefits

• Work from anywhere in Australia for up to one month each year
• An annual allowance to empower you to prioritise your personal wellbeing
• Study support and commitment to supporting professional development

Perpetual is an ASX-listed, diversified financial services company which has been serving clients since 1886. Across our four business divisions - Perpetual Asset Management Australia, Perpetual Asset Management International, Perpetual Private and Perpetual Corporate Trust - we aim to protect and grow our clients' wealth, knowing that by doing so we can make a difference in their lives. Trust is earned, every day. We have been earning the trust of our clients for more than 130 years and pride ourselves on our long-standing client relationships - some of which span five generations. Each and every day our people bring to life our enterprise behaviours – Stretch, Own It, and Make an Impact. The Perpetual team is diverse, expert and driven by the belief that we can make a difference in the lives of our clients. We value integrity, skill and teamwork and seek to find the best in each individual. Our reward is personal and professional development and the pride that comes from doing the best for our clients.

In 1885, a committee of business and professional people, including future Prime Minister, the Honourable Sir Edmund Barton, gathered in Sydney for the purpose of forming a trustee company. Perpetual Trustee Company Limited was formed on 28 September 1886 and since then has been entrusted by generations of Australians to manage, grow and protect their wealth. Through wars, recessions and financial crises, we have continually evolved to meet the challenges of constant social, technological and economic change. Our core values and financial principles have endured through time and will continue to endure.