People Services Administrator

• Collinswood  SA location
• Contract for approximately 18 months
• Base salary $68K - $75K depending on experience

The Role

We are looking for a person with a strong customer service background and looking to take those skills into a HR environment. As the first point of contact for the People and Culture (HR) helpdesk, you will be taking calls and responding to emails of ABC employees existing and new with HR queries, including onboarding and general HR based questions.

You will manage issues that require sensitivity, discretion, and judgement in replying to enquiries, and will genuinely enjoy assisting people.

This is an 18 month contract, working onsite in the Collinswood office, Monday to Friday 8.30am - 5pm and will involve;

• Responding to inquiries via the People & Culture Helpdesk, escalating complex queries as needed.
• Providing guidance to employees on HR policies, procedures, and systems.
• Assisting with creating, issuing and filing employment records.
• Offering professional phone support, troubleshooting issues and providing timely solutions.

About You 

You thrive on building connections and take pride in helping others succeed. While a foundational knowledge of human resources is a bonus, it's not essential — this role is all about being the go-to person, offering guidance and first-level support to keep things running smoothly.

You’ll have: 

• Clear and friendly communication skills
• Strong attention to detail
• Proficiency in Microsoft Office applications; experience with SAP HR is a plus.
• Commitment to ABC's principles of transparency, accountability, and inclusivity.

Position Description:  50069633 PEOPLE SERVICES ADMINISTRATOR.pdf

About the ABC

The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.

The ABC Adelaide branch is a great place to work and feel a part of a team. Nestled in leafy Collinswood and out of the hustle and bustle of the CBD, there is free onsite car parking, a café and gym for employees to enjoy.

More info: 

In line with our focus on diversity and inclusion, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. 

To request recruitment and selection information in alternate formats, request adjustments, or if you have accessibility requirements please contact accessibility@abc.net.au

If you want to know more, please contact Alexandra Kaplanis, People Services & Support Lead via email Kaplanis.Alexandra@abc.net.au.

We are unable to accept email applications, please ensure that you submit your application via the online portal.

We respectfully request that Recruitment Agencies do not submit applications for this position.