National Marketing & Sales Manager – FCSD

Ford Australia

As Australia’s largest automotive OEM employer, we proudly have around 1,500 talented engineers, designers, and specialists working across five Victorian sites. Crucially, Australia is a key global development hub for Ford, and their local design and engineering team lead the creation of vehicles including the Ranger, Ranger Raptor, and Everest – models sold in around 180 markets worldwide.

Complementing this technical network, Ford Australia’s National Sales Company (NSC) located in Richmond, is the central hub for commercial and customer engagement activities across the country.

For a century, we've been a driving force across Australia, building a legacy that truly speaks for itself. Leading the way, the Ranger continues its rein as Australia's No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australia’s No. 1 Sports Car.

These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup, giving us so much to be excited about! But we believe we do more than just build award-winning vehicles—we build careers.

• Company Car.
• Additional Leave Entitlements.
• Multiple Employee Resource Groups – Ford Pride, Women of Ford and Ford Empowering Diverse Abilities.
• Flexible Work Arrangements.
• Growth and development opportunities via internal and external training.
• Paid parental leave from day 1.
• Comprehensive Employee Assist Program.
• Wellness Programs including Free Flu Vaccinations and Health Checks.
• Paid volunteer days.

About the Role

We are seeking a results-driven, collaborative, and strategic leader to join the Ford Customer Service Division (FCSD) as our National Marketing & Sales Manager. Based in Australia, this critical leadership role is responsible for driving key operational and strategic initiatives that will shape the future of our aftersales business.

As the National Manager, you will hold end-to-end revenue and growth responsibility across three core portfolios: Service, Wholesale, and Accessories. Leading a high-performing team of three Category Managers and supporting staff, you will translate high-level corporate objectives into actionable, cross-functional execution plans.

You will champion the global Ford+ plan by fostering innovation, optimizing operational efficiencies, and delivering exceptional value to our customers and our network of 180 Ford Dealers.

Reporting to the Ford Customer Service Division (FCSD) Director, this role is based at our Australia National Sales Office in Richmond, VIC. The position operates under a hybrid working arrangement (4 days on-site) and requires occasional interstate and international travel.