Marketing Executive, Customer Engagement

At American Express, our Card Members are at the centre of everything we do.

As Marketing Executive, Customer Engagement, you will play a key role in shaping
how we engage Card Members across the New Zealand portfolio. Working across the
customer lifecycle, you will use data, insights, creativity, and experimentation
to design and deliver marketing initiatives that deepen engagement, strengthen
loyalty, and reduce attrition.

This role offers the opportunity to influence customer outcomes at scale,
partnering with local, regional, and global stakeholders to bring the power of
the American Express brand to life in ways that are relevant and meaningful for
New Zealand Card Members.

You will thrive in this role if you enjoy combining strategic thinking with
hands-on execution, using customer insights to solve business challenges and
deliver measurable commercial results.

At American Express, our culture is built on a 175-year history of
innovation, shared values and Leadership
Behaviors, and an unwavering commitment to back our customers, communities, and
colleagues. From delivering differentiated products to providing world-class
customer service, we operate with a strong risk mindset, ensuring we continue to
uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.

We back you with benefits that support your holistic well-being so you can be
and deliver your best. This means caring for you and your loved ones' physical,
financial, and mental health, as well as providing the flexibility you need to
thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability
  benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending
  on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and
  doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful
completion of a background verification check, subject to applicable laws and
regulations.