Marketing AI Ops Engineer

The Opportunity

Findex is looking for a Marketing AI Ops Engineer to join on a 12-month max-term
contract, open to candidates anywhere in Australia. This role is for a
technically strong builder who thrives in lean, high-autonomy environments. You
will own the full AI and automation engineering layer of the ANZ marketing
function, architecting, building and deploying the agents and integrations that
augment what the marketing team can do and at what scale. If you are an engineer
with a marketing background who wants to apply serious technical capability to a
marketing problem that is genuinely unsolved, this is the role.

Your role, your contribution!

• Architect, build and deploy AI automations and agents end-to-end across the
  full marketing function, holding both the design decisions and the
  operational execution, you build it and you ship it
• Design and operate AI agents that absorb routine, rule-based work from across
  the marketing team, augmenting the function's output without growing
  headcount
• Build, monitor and maintain the marketing connector stack, designing clean
  data flows between platforms and ensuring the AI and automation layer sits on
  healthy architectural foundations
• Deploy automated marketing outputs in production, owning end-to-end execution
  of scheduled workflows, campaign launches and content pipelines, not just the
  underlying architecture
• Embed brand voice, accuracy and compliance into AI outputs, building
  evaluation, monitoring and guardrails so automated work meets the firm's
  standards at scale
• Lift the AI capability of the broader marketing team through prompt
  libraries, shared workflows and internal training, reducing single-point
  dependency over time

The benefits of joining us!

• Genuine technical ownership in a lean, high-autonomy environment, the kind of
  role where you set the architecture, make the calls and see the impact
  directly
• Flexible working arrangements with the freedom to work from anywhere in
  Australia
• Exposure to a complex, integrated marketing function operating at national
  scale, with real problems worth solving
• Structured learning and development opportunities to stay at the forefront of
  AI and marketing technology
• Collaborative team culture with access to Findex's national network of
  professionals across advisory, wealth and accounting
• Meaningful community impact through the Findex Community Fund

What you will bring to the role:

• Hands-on experience working across multiple marketing disciplines with a
  practical understanding of how each function operates and contributes to
  commercial outcomes.
• Proven experience across software engineering, data engineering, MarTech
  engineering or automation engineering, with hands-on exposure to building for
  or alongside a marketing function, a background in startups or
  self-employment is strongly valued
• Demonstrated experience designing and operating production AI or automation
  architectures at scale, including agent orchestration, integration patterns,
  observability and data flow design
• Hands-on experience building and deploying agentic or LLM-assisted workflows
  in a commercial setting, across a range of platforms, including prompt
  engineering, evaluation and guardrails
• Strong API integration capability across SaaS marketing platforms, with
  working knowledge of CRM, analytics, ad platforms, CMS and event tooling, and
  comfort with iPaaS and workflow automation tooling
• A builder's mindset, equally comfortable at the architectural level and
  pushing the button on production outputs; financial services experience is
  not required and a tech startup background is preferred
• Tertiary qualification in Computer Science, Software Engineering, Data
  Engineering, Marketing or a related field, or equivalent practical
  experience, combined with strong written communication skills for
  documentation and internal capability-building

If this role sounds like a good fit - Apply now!

Our Impact: Why Findex?

At Findex, we help clients manage, grow, and protect their financial future with
confidence. Since 1987, we’ve become a leading Australasian provider of
integrated accounting, advisory, and wealth solutions, delivered through our
“Wealth Accountant” and Family Office models. With 2,500 professionals across
over 100 offices, we combine local expertise with global reach and remain
committed to supporting clients and communities in creating long-term financial
security.

For the Community

The Findex Community Fund (FCF) is dedicated to giving back to the communities
we serve. Since 2018, we have donated over $4.3 million to more than 800
charities across Australia and New Zealand. Collectively, our team has dedicated
over 9,000 volunteer hours, making a tangible impact in their communities
through personal engagement.

For You

At Findex, we focus on developing our people first. With structured training and
development opportunities, we allow our people to grow their career in a way
that sets them up for success. We actively support our people by giving them
extra support to external studies that is relevant to their role.

For our Customers

Together, Findex champion the success of over 75,000 Australasian businesses,
helping them grow with expert advice, fresh thinking, and top-tier professional
services. Here, you’re empowered to work in a way that brings out your best —
supporting your growth, your team, and the clients who trust us to make a real
difference.

For Diversity & Inclusion

Findex is an equal opportunity employer. We value diversity and are committed to
creating an inclusive environment for all employees and encourage applications
from candidates with a variety of strengths, backgrounds and experiences.