Internal Communications and Engagement - South Bank, QLD

Internal Communications and Engagement - South Bank, QLD

You will play a pivotal role in shaping how our people connect, engage and feel
inspired across our Leisure Division. Partnering closely with senior leaders,
you will bring strategy to life through compelling storytelling, consistent
messaging and meaningful listening. This is your opportunity to create
excitement at scale - building a unified voice across multiple brands while
elevating employee experience and engagement through innovative communications.

Day to day you will...

• Lead internal communications strategy aligned to Leisure and People Strategy
• Deliver a consistent communications rhythm, including town halls and
  leadership updates
• Create engaging, audience-first content across newsletters, intranet and
  social channels
• Partner with brand stakeholders to provide communications expertise and
  establish a consistent communications framework across all Leisure brands
• Drive employee engagement through storytelling and purposeful communication
  campaigns
• Act as a trusted advisor to leaders on communication and engagement approaches
• Support AI transformation by translating initiatives into simple, engaging
  narratives
• Explore and leverage AI and social media to enhance communications
  effectiveness
• Collaborate across People Experience, Marketing and Leadership teams to align
  messaging

You'll be perfect for the role if you have:

• 4–6 years’ experience in internal communications or related field
• Strong experience supporting senior leaders or CEO-level communications
• Proven ability to deliver multi-channel communication strategies
• Excellent writing, editing, and storytelling capability
• Experience in employee engagement and listening frameworks
• Ability to interpret data and translate insights into communication strategies
• Experience in multi-brand or complex organisational environments
• Strong stakeholder management and influencing capability
• Familiarity with digital communication tools and platforms
• Exposure to change, transformation, or AI-related communications
• Degree in Communications, PR, Marketing or similar (People/HR background
  advantageous)

What’s in it for you?

• Culture: you will be employed by an inclusive company that offers a team
  culture like no other in the industry - Flight Centre Travel Group Australia is
  proud to be a certified Great Place To Work Australia New Zealand Pty Ltd
• Exclusive Staff Discounts: Accessible via our employee-only portal with 350+
  of Australia’s leading retailers, health and wellness discounts, financial
  planning advice, employee share plan and more
• Travel Discounts: Including family and friends - flights, hotels, tours,
  cruises, travel insurance and more
• Brightness of Future: Career opportunities in a network of brands and
  businesses across the globe - we promote from within
• Corporate Health Discounts: Access exclusive discounts on health insurance
  plans for you and your family with our partner, BUPA, access to internal gym
• Mental Health: Support and Employee Assistance Program for staff and family
• Social: Regular awards nights, social team-building and industry events, with
  the opportunity to attend global conferences (Bangkok in 2026)
•  Giving Back: Corporate Social Responsibility program supporting nominated
  charities through Workplace Giving, volunteering and fundraising; paid parental
  and volunteer leave
• Sustainability: The protection of our environment is essential to the future
  of tourism, as a leading travel group, we have made efforts to affect positive
  change to the environment