Head of Digital Services

Head of Digital Services

Forensicare (Victorian Institute of Forensic Mental Health)
Fairfield, Melbourne

Remuneration & Details

Classification: HS10
Salary Range: $161,226 + super + salary packaging
Reports to: Executive Director, People & Corporate Services
Direct Reports: 3–6

This is not a “keep the lights on” IT role. This is a strategic leadership opportunity to redefine how digital enables care, safety, and operational excellence across a complex, statewide service.

You’ll sit at the Senior Leadership table, influencing direction, investment and innovation—while building a modern, resilient and future-ready digital environment.

About Us

Forensicare is Victoria’s specialist provider of forensic mental health services, supporting consumers across secure inpatient and community settings.
Our work is complex, high-impact and deeply rewarding—powered by a growing focus on digital capability, innovation and data-informed care.

About the Opportunity

As Head of Digital Services, you will lead the end-to-end digital function—strategy, operations, cyber security, and transformation.
Reporting to the Executive Director, People & Corporate Services, you will:

• Set and deliver a multi-year digital and technology roadmap aligned to organisational strategy
• Lift cyber maturity and resilience across a highly regulated environment
• Drive enterprise-wide digital transformation, embedding modern, technology-enabled ways of working
• Lead AI exploration and adoption to improve efficiency and workforce productivity
• Partner with clinical and corporate leaders to co-design impactful solutions

You’ll lead a capable team (3–6 direct reports) and shape the evolution of digital services at scale.

What You’ll Be Responsible For

• Enterprise digital strategy, governance and investment prioritisation
• Technology operations, service reliability and vendor ecosystem management
• Cyber security uplift and compliance with government frameworks
• Data maturity and governance in secure health environments
• Large-scale organisational change and adoption of new technologies
• Building a high-performing, future-ready digital team
• Influencing executive decision-making with strategic insight and foresight

What You Bring

You are a progressive, enterprise-level digital leader who can balance strategy, execution and influence.
Your experience includes:

• 10+ years in IT, with 5+ years in senior leadership roles
• Leading complex digital transformations in health, government or regulated sectors
• Delivering multi-year roadmaps and digital maturity uplift programs
• Strong expertise across infrastructure, platforms, cyber security and emerging tech
• Experience introducing AI or advanced technologies into operational environments
• Proven ability to engage and influence executive and clinical stakeholders
• Leading teams through significant change with clarity and purpose

What You’ll Get

To compete with top digital talent, we’re offering a compelling package:

• Senior-level influence and visibility across a statewide service
• Flexible and hybrid working options
• Salary packaging benefits (significantly increase take-home pay)
• Strong organisational commitment to innovation and digital uplift
• A values-led, supportive culture focused on safety and wellbeing
• A chance to do career-defining, purpose-driven work

To access a detailed position description, please click Head of Digital Services
Or for more information on Careers at Forensicare, visit https://www.forensicare.vic.gov.au/careers

*Please Note - Applications will be reviewed and interviewed as they are received. Advertising may close earlier than indicated.

Eligibility

Influenza and Immunisation Evidence
This position is subject to a Police Check
Forensicare is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds. Forensicare promotes our guiding principles of RESPONSIVENESS, INTEGRITY, IMPARTIALITY, ACCOUNTABILITY, RESPECT, LEADERSHIP, HUMAN RIGHTS; and promotes behaviours that are consistent with these values at all times. Forensicare is an equal opportunity employer and offers a smoke free environment.