Group Digital Director

Job Description:

Carat is the world’s first media agency and privileged to partner with some of the most storied and innovative brands globally. Recently named a leader amongst global media agencies by Forrester and consistently ranked the number-one media agency worldwide, Carat brings the scale and expertise of 12,000 specialists across 100+ markets. Our Adelaide team delivers this capability locally, unlocking real human understanding and connecting people and brands through impactful, data-driven media experiences.

Recently recognised as Adelaide’s happiest media agency, and most preferred by the media industry (Media i, November 2025), we’re looking for someone who can contribute and enhance our market leading culture. We were short-listed for Agency of the Year (B&T Other states) in 2025, Carat Adelaide has a strong track record of driving results for clients, and building careers.

As Group Digital Director in our Adelaide team, you will play a crucial senior leadership role in shaping and elevating performance media and innovation. You’ll step into a market‑defining position: influencing agency strategy, strengthening client relationships and overseeing the performance and growth of digital practitioners across teams. This role is ideal for a seasoned digital leader who thrives in complexity, inspires teams, and blends commercial acumen with deep expertise across digital media, technology, data, and transformation.

Core responsibilities:

• Drive the strategic direction of the agency’s digital offering, ensuring teams and clients benefit from the latest innovation, technology, and marketplace shifts. Act as the “go‑to” digital thought leader for the business
• Oversee digital strategy for top‑tier clients, providing senior consultancy, solving high‑value challenges, and ensuring digital excellence across the full portfolio. Support the MD and senior leaders in key account planning and long‑term growth roadmaps
• Own the quality, consistency, and innovation of digital work across the agency. Maintain oversight of the work, and driving improved outputs, integration, and new opportunities for clients
• Set the cultural and capability benchmark for the digital team. Mentor senior practitioners, identify training needs, oversee succession planning, and uplift performance
• Drive organic growth, contribute to new business pitches, and collaborate across network stakeholders to unlock new digital revenue opportunities. Participate in the Dentsu Growth Squad and build the agency’s external profile through thought leadership and industry representation

A bit about you:

• A comprehensive understanding of all facets of digital media—including biddable, non‑biddable, technology platforms, data solutions, brand safety, automation, and analytics—with the ability to shape holistic digital strategies.
• Experience guiding senior client stakeholders, navigating complexity, and delivering digital transformation initiatives that drive measurable business outcomes
• You’re an exceptional communicator capable of influencing internal teams, senior leaders, global contacts, and external partners. Comfortable presenting, negotiating, and representing the agency at industry level
• Strong financial stewardship, forecasting capability, and ability to identify and convert new revenue streams—both organic and through broader network collaboration
• You have a background in coaching high‑performing teams, setting cultural standards, identifying talent development opportunities, and elevating digital capability across multiple practice area

What’s in it for you:

• Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
• 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
• Career Development and Learning & Development opportunities, including access to our global online dentsu University

Become a champion for meaningful progress:

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.