Digital Service Manager

岗位职责：

• 及时响应客户提出的服务需求，通过远程方式为客户诊断故障原因，并远程解决或跟进现场至问题解决；
• 通过远程数据洞察为客户提供主动服务，提升客户满意度；
• 为集团客户或区域、门店定期提供远程直播培训；
• 通过远程数据分析，协同大客户销售（如有）向客户做业务回顾，提升客户保有率，促进业务增长。

任职要求：

• 大专及以上学历；
• 具有良好的沟通技巧，高度的责任心及数据分析的能力；
• 有较好的客户服务意识；
• 在餐饮行业有工作经验者优先考虑；
• 在设备维护方面有一定的经验者优先考虑。

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.