Digital Experience Specialist, Office of Information Technology

OFFICE OF INFORMATION TECHNOLOGY

Digital Experience Specialist (25260716)

HKBU is at the forefront of a digital transformation journey aimed at
revolutionising the digital experience for students, teachers, and
administrators alike. Our mission is to enhance application systems and IT
infrastructure to boost productivity and streamline business processes, while
fundamentally transforming users’ online and mobile experiences.

Responsibilities:

• Participate in website development projects from ideation to rollout
  following the process established by the Digital Experience Services Team;
• Manage user satisfaction and success through an empathetic approach in
  requirements collection and resolution options offering;
• Develop components for website construction using Adobe Experience Manager;
• Exploit use cases on the Adobe Experience Manager and Adobe Experience Cloud
  including but not limited to Content Management, Digital Asset Management,
  Campaign Management, and Analytics-based Insight Generation;
• Provide visibility on project progress, issues, and risks as well as platform
  utilisation and capacity forecasting; and
• Perform ad hoc assignments and responsibilities requested by supervisor.

Requirements:

• A bachelor’s degree in information technology, computer science, creative
  media, marketing, communications, business management, or related
  disciplines;
• At least 2 years of hands-on experience in UX/UI development, informational
  website development, and e-commerce website development;
• Working knowledge of a content management system (e.g. Adobe Experience
  Manager, WordPress, Joomla, Drupal) is highly desirable;
• Hands-on experience with HTML5, CSS3, JavaScript is highly preferred;
• Good command of written and spoken English and Chinese, proficiency in
  Putonghua is an advantage; and
• Must be a self-starter and able to work under pressure.

Shortlisted candidates will be invited to sit for a written test.

The initial appointment will be made on a fixed-term contract of two years.
Re-appointment thereafter is subject to performance review, mutual agreement and
availability of funding.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment
System. Those who are not invited for interview 8 weeks after submission of the
application may consider their applications unsuccessful. Details of the
University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.

The University reserves the right not to make an appointment for the post
advertised, and the appointment will be made according to the terms and
conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.