Digital Content Management Associate

Skill required: Marketing Operations - Content management

Designation: Digital Content Management Associate
Qualifications: Any Graduation
Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Visit us at www.accenture.com

What would you do?

The Quality Assurance Analyst is a professional with a strong background in a technology field, such as Computer Science, Web Development or Design (for creative QA), and is responsible for certifying that all project deliverables meet quality goals. 5+ years of experience in the field are required.

What are we looking for?

• Possible Academic Background
• Bachelor’s degree in Marketing, Communications, IT, Digital Media, or related field
• Certifications in Quality Assurance or Digital Content Management are a plus
• Common Business Knowledge & Client Interaction
• Understands the importance of accurate product representation across channels.
• Interacts with global teams to validate content readiness.
• Proactively flags issues and suggests improvements to avoid repeated errors.
• Comfortable in review meetings and escalations with clients and delivery leads.
• 2+ years of experience in content QA, syndication QA, or ecommerce QA roles.
• Strong understanding of PIM/DAM systems and retailer portal validation.
• Experience with eCommerce syndication tools like Salsify, Syndigo, Alkemics, or similar platforms.
• Familiarity with retailer portals like Amazon, Walmart, Target, Best Buy, Carrefour, etc.
• Good knowledge of HTML, SEO basics, and image specifications.
• Advanced Excel and data comparison skills.
• Attention to detail with a strong commitment to quality and accuracy.
• Good communication and stakeholder coordination skills.

Keywords

Syndication QA, PIM Validation, Content QA, Retailer Audit, Salsify QA, Marketplace QA, Product Listing Accuracy, Syndigo, Digital Shelf Audit, eCommerce Content QA

Roles and Responsibilities:

• Perform quality checks for syndicated content (images, copy, attributes, documents) across retailer sites and syndication dashboards.
• Validate that the product content meets retailer-specific standards, SEO guidelines, and internal brand compliance.
• Ensure that content pushed via PIM (Product Information Management) or syndication tools (e.g., Salsify, Syndigo, OneTime, Alkemics) is published correctly and fully.
• Conduct pre-publish and post-publish validation for key SKUs across defined priority markets.
• Identify gaps such as broken links, missing images, incorrect data, or layout mismatches, and raise to stakeholders.
• Maintain and update QA logs, trackers, and issue repositories for continuous improvement.
• Collaborate with content authors, product managers, and syndication teams to close the feedback loop.
• Document best practices, QA processes, and findings for future process optimization.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. At the heart of every great change is a great human. Every day our People of Change are doing incredible things by working together to pursue our shared purpose–to deliver on the promise of technology and human ingenuity. Come be part of our team–bring your ideas, ingenuity and determination to make a difference, and we’ll solve some of the world’s biggest challenges. Around the globe, we work with exceptional people, the latest and greatest tech and leading companies across industries to create value for our clients, people and communities. Choose a career with us, and together, let's create positive, long-lasting value. Meet our exceptional people who are living their purpose and making a real, lasting, positive difference.

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