Deputy Vice President, Strategic Communications

Responsibilities

1. Strategic Communications Leadership
1. Act as a strategic partner and deputy to the Chief in setting and delivering the overall communications agenda
2. Translate corporate strategy into integrated, measurable communications plans across internal and external audiences
3. Ensure a consistent corporate narrative across brand, business, regulatory and sustainability communications
4. Provide senior-level communications counsel to ExCom and business leaders.

2. Public Relations & Media Strategy
1. Manage all media relations and public relations activities
2. Share proactive media strategies to build thought leadership and strengthen brand positioning
3. Develop press releases, media briefs, op-eds, and announcements
4. Build and maintain strong relationships with local and international media, journalists and industry influencers

3. Executive Communications
1. Identify, secure and manage thought leadership opportunities for senior executives
2. Advise and prepare senior leaders for media engagement, interviews, and speaking opportunities

4. Integrated Campaigns & Content
1. Lead cross-functional collaboration to develop and execute integrated communications campaigns
2. Oversee content strategy across LinkedIn (including corporate and key leadership accounts)
3. Ensure effective amplification of the key message through multi-channel storytelling

5. Stakeholder & Ecosystem Engagement
1. Provide communications counsel to internal stakeholders on reputation and media-related matters
2. Partner with business units and external stakeholders to amplify business initiatives and outcomes
3. Support engagement with regulators, partners and industry bodies

6. Crisis & Issues Management
1. Manage communications response for reputational issues and crises, ensuring timeliness and message discipline
2. Maintain and enhance crisis preparedness frameworks and playbooks
3. Provide advisory to leadership on sensitive and high-risk issues

7. Internal Communications & Culture Alignment
1. Support the internal communications strategy to ensure alignment of employees with business priorities
2. Ensure clear and consistent messaging during transformation, organisational change, and strategic initiatives

8. Measurement & Continuous Improvement
1. Establish frameworks to assess the effectiveness of communications strategies
2. Track reputation, media coverage and engagement metrics
3. Drive continuous improvement through data, insights and post-campaign views

Requirements

• Bachelor's degree in Communications, Public Relations, Political Science, Journalism or related field
• 15+ years in corporate communications, public relations, corporate affairs or brand management
• Experience within financial services, insurance, and a regulated industry will be an added advantage
• Proven track record in reputation management, media relations, stakeholder communications, crisis communications and issues management