Customer Marketing Lead, Japan

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us and Adobe Japan has been ranked 13th, for Great Place to Work. We’re proud to offer market competitive employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. To learn more, please visit https://benefits.adobe.com/jp
We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement. We know that people are the differentiator in our business, and that's why we want to meet you!

Role Overview

Marketing Lead for Creative Cloud / Acrobat
This role shapes customer-facing communication strategies for Adobe’s products in the Japan market. Grounded in deep customer insights, it drives integrated, data-driven marketing initiatives that accelerate product adoption, elevate customer experience, and strengthen the presence of Adobe and its products among creative and business professionals. Owning marketing strategies end-to-end, this role leads initiatives from planning and execution through measurement and continuous optimization. Partnering closely with cross-functional teams, global stakeholders, and external partners, the role ensures strong alignment with business objectives and delivers continuous improvement through insight- and performance-driven decision-making.

Personality / Mindset

• Highly self-motivated, with the ability to proactively identify issues and take action
• Positive and adaptable in the face of change and uncertainty, including organizational changes and unexpected tasks
• Open-minded and humble, comfortable communicating questions or concerns transparently
• Willing to embrace failure and approach new challenges with curiosity and a growth mindset
• Mental resilience, able to remain calm, focused, and proactive in high-pressure or fast-changing environments

What you'll have

• Proven experience leading end-to-end marketing initiatives from strategy development to execution, driven by customer insights
• Experience developing messaging and executing campaigns based on a strong understanding of the value and benefits of multiple products or complex solutions
• Experience driving alignment and execution through collaboration with multiple stakeholders such as Product Strategy teams, Go-to-Market teams, media operations teams, social teams, and customer engagement teams
• Strong project management capabilities, including progress management, facilitation of governance meetings, and problem-solving
• Experience analyzing performance data, conducting quantitative evaluations, and implementing improvements based on PDCA cycles
• Ability to communicate effectively in Japanese within the organization, and business-level English proficiency, enabling effective communication and reporting with global stakeholders

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Like what you have read and keen to jump in? Think you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we are so much better together. We'd love to see where we can help drive Creativity for All together. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us!