Communications Manager

Create your best future as a Communications Manager!

What’s the role?

You will be responsible for planning and delivering project-level change
communications to internal stakeholders across UNITE - turning complex change
impacts into clear, timely and audience- appropriate messages that build
awareness, understanding and adoption, while aligning with customer
communications (Marketing) and program-level executive, board and regulator
communications (Program Comms / Corporate Affairs).

Your key responsibilities will include:

• Communications Strategy & Planning: Develop and manage the project-level
  change communications strategy and plan for UNITE, aligned to the change
  approach and delivery roadmap.
• Message Development: Craft clear, consistent and audience-appropriate key
  messages, FAQs and talking points for impacted internal stakeholders.
• Content & Channel Management: Create and deliver communications across the
  right internal channels, including briefings, newsletters, intranet, leader
  kits and events.
• Stakeholder Engagement: Partner with change practitioners, business leaders
  and delivery teams to understand impacts and tailor communications to each
  audience.
• Alignment & Coordination: Coordinate with Marketing on customer
  communications and with Program Comms and Corporate Affairs on executive,
  board and regulator messaging to protect one consistent narrative.
• Leader Enablement: Equip people leaders with the messages, kits and guidance
  they need to communicate change to their teams.
• Measurement & Insight: Track reach, engagement and sentiment, using insight
  to refine messaging and improve adoption.
• Governance & Quality: Manage approvals, brand and tone-of-voice compliance,
  and maintain a single source of truth for change communications.

What do I need?

To be successful in this role you will have experience delivering internal
change communications in complex or large-scale programs. You will bring solid
communications experience across message development, content and channel
management and able to create strong partnerships with change practitioners and
business leaders to tailor communications to each audience.

Our Promise to You
We’re obsessed with becoming our customers' #1 banking partner for life and
we’re looking for people who are passionate about helping us achieve that goal.
In return, we’re committed to making Westpac the best place to work in the
country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including
  generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance,
  and a variety of leave options including Culture, Lifestyle and Wellbeing
  leave.
• Tailored learning and development opportunities to help your grow your career
  within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in
  our many volunteering initiatives.

Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and
we’re looking for people who are passionate about helping us achieve that goal.
In return, we’re committed to making Westpac the best place to work in the
country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including
  generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance,
  and a variety of leave options including Culture, Lifestyle and Wellbeing
  leave.
• Tailored learning and development opportunities to help your grow your career
  within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in
  our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome
everyone – no matter your age, gender, background, or abilities. We also provide
additional support to welcome our veterans, Indigenous Australians and
neurodiverse community.

If you need any adjustments during the recruitment process, you can find more
information and contact details on our FAQs and how to contact us page https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.westpac.com.au%2Fabout-westpac%2Fcareers%2Ffaq-contact-us%2F&data=05%7C02%7Cdakotah.bishop%40westpac.com.au%7Cd15ccf34ab1e42eba8b108de7044f492%7C57c64fd466ca49f5ab382e67ef58e724%7C0%7C0%7C639071638622937325%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVu4NaILh3E9bnppTkmFikGV3MAwuAh5JuFwMi%2FFj5o%3D&reserved=0,
under the ‘Diversity, sustainability and flexibility’ section.