Asst Manager / Manager, Digital Services, Founders' Memorial

What the role is

Do you love Singapore for punching above its weight as a Little Red Dot? Can you identify with the grit exhibited by our founding leaders and generation as they worked hard to build Singapore to what it is today? Are you keen to explore ideas, leveraging technology to support storytelling and enhance the visitor experience of a Singapore museum? If the answer is "yes", join us at the Founders' Memorial (FM)! At the FM, we are creating a brand-new garden-museum experience for Singaporeans, by Singaporeans. A national landmark at the heart of our garden city, uncovering the story of how independent Singapore came to be, and bringing Singaporeans across generations together to reflect and have bold conversations about what our founding values mean today and for our future.

What you will be working on

Digital experience development: You will support the development of digital experience for the permanent exhibition, while managing the development and setup of the experience for special exhibitions, contributing to an integrated indoor-outdoor experience of the Memorial. This includes two key areas:

• Pre- and post- visit experience of the Founders’ Memorial: You will work across teams – including Visitor Experience, Marketing and Communication and Information and Technology – to plan and implement a seamless visitor journey across various digital channels and devices such as social media, online ticketing platforms and digital wayfinding. You will also work with these teams to conduct evaluations and father audience insights into the visitor experience to inform ongoing improvements.
• Digital brief development: You will collaborate with the Curatorial and Education teams to develop the digital experience brief – comprising technical requirements, desired user experience and suitable digital interventions – for special exhibitions and supporting the development of the digital interactives for the permanent exhibition.

Project management

You will manage the development and setup of digital experience for special exhibitions, including budgeting, managing the procurement, user testing and coordinating with the relevant NHB departments to organise the security testing to ensure that the digital system is robust. Additionally, you will also need to work closely with the Curatorial and Exhibitions teams to develop the feedback mechanism / data collection to track visitors’ responses to the exhibition content and experience, liaising with the appointed vendor and analysing the data collected.

Data management

You will work as a team to tag, organise and store citizens’ stories that are collected through the “Project Citizens” public call, for eventual display at the FM. “Project Citizens” was a campaign launched by the FM in 2025. Since 2025, the Memorial has been collecting stories of the founding generation of citizens through a senior engagement programme which is part of “Project Citizens”. These stories are currently being processed by the Education and Digital officers at the Memorial. You will be part of this project team to process the stories to be presented in the permanent exhibition, while working on the content management system and data management of the stories.

What we are looking for

Relevant qualifications or equivalent professional experience in digital media, interaction design, UX/UI design, or a related field. Preferably 3-5 years in digital strategy and implementation, preferably in the areas of exhibitions, programmes and visitor experience. An interest or appreciation of Singapore’s history is an advantage. Digital Design & Management - Demonstrated experience in digital media design – including content strategy, art direction, UX/ UI design, wireframing – and developing digital experiences in exhibitions. Basic knowledge of web and frontend technologies, familiarity with the use of platforms such as Matterport 3D and immersive technologies such as AR/VR/MR tools is advantageous. Good project management, analytical and problem-solving skills. A collaborative team player with excellent interpersonal and stakeholder management skills, and able to work well independently. As the FM is an institution being built from the ground-up, the candidate should be able to navigate changes, multiple stakeholders and a fast-moving environment where processes are still being established. Familiarity with or willingness to learn government tools and procurement guidelines will also be essential. Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in the work schedule.

http://jobs.careers.gov.sg

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!