Asset Management Digital Product Owner, Web Experience and Personalization, Associate

Join a digital team that is reshaping how investors discover products, learn,
and take action across our web and authenticated experiences.

You will own the
priorities that improve relevance for each client and raise conversion and
engagement with clear measurement. This is a hands on product role with direct
influence across design, engineering, analytics, and marketing partners. If you
are energized by rapid testing and disciplined delivery, you will have room to
grow your craft and your leadership.

As a Asset Management Digital Product Owner Senior Associate Web Experience and
Personalization in the Asset Management Digital Experience team, you own the
product roadmap for web experience improvements and personalized journeys.

You
translate client needs and business goals into clear outcomes, requirements, and
release plans that engineering and design can execute. You define success
metrics, run experiments, and scale what works to improve engagement and
conversion. You coordinate stakeholders to align priorities, manage tradeoffs,
and deliver value in a predictable cadence. You elevate product quality through
strong governance across content, data, and customer experience.

JOB RESPONSIBILITIES

• Own the roadmap for web experience and personalization capabilities across
  public and authenticated journeys
• Translate objectives into a prioritized backlog with clear user stories,
  acceptance criteria, and measurable outcomes
• Partner with design to deliver intuitive information architecture,
  navigation, and content experiences
• Partner with engineering to scope releases, manage dependencies, and deliver
  with quality and operational readiness
• Define and track key performance indicators for engagement, conversion,
  retention, and client satisfaction
• Lead experimentation including test design, interpretation of results, and
  scaling of winning treatments
• Use analytics and qualitative feedback to identify friction, segment
  behavior, and propose improvements
• Coordinate with marketing and content partners to ensure consistent messaging
  and compliant content delivery
• Collaborate with data and platform teams to enable targeting, audience rules,
  and privacy safe measurement
• Manage stakeholder alignment through concise updates, clear decisions, and
  transparent tradeoffs
• Maintain product documentation including roadmaps, release notes, and
  operational playbooks

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• Minimum 4 years of experience in digital product management, product
  ownership, or equivalent delivery leadership
• Minimum 2 years of experience working on web experiences, digital journeys,
  or content rich platforms
• Demonstrated experience translating business goals into product requirements,
  user stories, and acceptance criteria
• Demonstrated experience partnering with engineering and design teams in an
  agile delivery model
• Working knowledge of experimentation methods including A B testing and
  measurement design
• Working knowledge of digital analytics and performance reporting using common
  analytics platforms
• Ability to define metrics and use data to prioritize, evaluate outcomes, and
  communicate impact
• Experience managing a backlog, release planning, and dependency coordination
  across multiple teams
• Strong written and verbal communication skills with the ability to drive
  decisions with senior stakeholders
• Knowledge of privacy and data governance considerations for digital
  personalization
• Bachelor degree or equivalent practical experience

PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• Experience in asset management, investing, wealth, or financial services
  digital platforms
• Experience delivering personalization using audience segmentation, decision
  rules, and content targeting
• Experience partnering with legal, risk, and compliance teams on digital
  content and client journeys
• Familiarity with content management systems and enterprise web publishing
  workflows
• Experience with customer journey mapping and service design techniques

J.P. Morgan is a global leader in financial services, providing strategic advice
and products to the world’s most prominent corporations, governments, wealthy
individuals and institutional investors.

Our first-class business in a
first-class way approach to serving clients drives everything we do. We strive
to build trusted, long-term partnerships to help our clients achieve their
business objectives.

We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
https://careers.jpmorgan.com/us/en/how-we-hire/faqs for more information about
requesting an accommodation.

J.P. Morgan Asset & Wealth Management delivers industry-leading investment
management and private banking solutions.

Asset Management provides individuals,
advisors and institutions with strategies and expertise that span the full
spectrum of asset classes through our global network of investment
professionals. Wealth Management helps individuals, families and foundations
take a more intentional approach to their wealth or finances to better define,
focus and realize their goals.