Advisor, media and communications

Advisor, media and communications

Role Title : Advisor, Media & Communications
Role Type: 12-month temporary opportunity
Clerk Grade: 7/8 Salary : $113,574 to $125,720 + super and leave loading
Date: 20 July 2026 – early August 2027
Location: Sydney CBD or Gosford , Hybrid flexible working arrangements are supported, with regular office presence as required.

About the role

This is a standalone media role that sits within a broader communications team and supports proactive communications and media activity across all of the State Insurance Regulatory Authority’s (SIRA) work.
The successful candidate will bring strong media and reputational management capability, sound judgement, and the ability to work with a high degree of autonomy.
While the role has a stronger focus on communications and proactive media than a traditional reactive media position, it also requires someone who can confidently manage media enquiries and support sensitive issues management. This is a great role for a confident advisor who enjoys working solo and as part of a team and has a genuine passion for media and communications and helping SIRA be a contemporary and trusted regulator.

Careers in our team:

This is an opportunity to contribute to meaningful work that supports public understanding, organisational reputation and effective communication outcomes. You will join a collaborative team working across complex issues and priorities, with the chance to make a tangible impact through strategic communications and media advice.

Your day-to-day

• Identify and develop proactive communications and media opportunities that showcase key initiatives, programs and outcomes.
• Draft high-quality communication materials including media releases, story pitches, Q&As, briefing notes, holding lines, talking points, website copy, and other supporting content as required.
• Provide timely and accurate support for reactive media enquiries, issues management and holding lines when required.
• Manage media monitoring and look out for emerging issues, assess risks and opportunities, and contribute to practical communication and media strategies.
• Build and maintain strong relationships with internal stakeholders at all levels and collaborate across teams to deliver coordinated communication outcomes.

This role does not currently require weekend on call duties.

To be successful in this role you will demonstrate:

Required skills:

• Experience in media, communications or public affairs, ideally in a government, public sector or similarly complex environment.
• Strong writing and editing skills, with the ability to turn complex information into clear, accurate and engaging content.
• Demonstrated ability to identify proactive story opportunities and deliver high-quality communications products to a strict deadline.
• Sound judgment, strong attention to detail and the ability to manage competing priorities effectively.
• Strong stakeholder engagement skills and the ability to work collaboratively with a range of internal and external partners including Ministerial Offices.
• Experience supporting reactive media responses and navigating sensitive or emerging issues is highly desirable.

Desired skills:

• Experience in government media, journalism or a communications role.
• Understand of the media landscape
• Experience identifying and delivering proactive media and communication opportunities.
• Confidence managing media enquiries and supporting sensitive or emerging issues independently.

What we need from you:

Submit an up-to-date resume and a short cover note outlining your relevant experience and why you would be a strong fit for the role by applying through the application tracking system
For enquiries relating to this role please contact Michelle Lauder michelle.lauder@sira.nsw.gov.au, recruitment process related queries please reach out to Talent advisor : Sujatha : Sujatha.Sankarankutty@customerservice.nsw.gov.au

Salary Grade 07/08, with the base salary for this role starting at base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Sujatha Sankaran Kutty via Sujatha.Sankarankutty@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Monday 29th June 2026 at 9:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Sujatha.Sankarankutty@customerservice.nsw.gov.au.

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