Account Manager

Account Manager - Independent & Direct

We are QMS, a leading outdoor media company in Australia, specialising in providing engaging, impactful, and innovative advertising solutions across our premium outdoor media network.

Our portfolio of exceptional digital and traditional large format billboards, exclusive street furniture and airport offerings, provide advertisers with tailored and flexible OOH solutions that deliver results.

But we’re more than just an outdoor company….

Our Culture

Life at QMS is always “out of the ordinary” and this is reflected daily in our people, products, and passions.

Our people are at the heart of everything we do, and their passion, determination, creativity, and authenticity underpin our success to-date. We’re always contagiously confident, bringing a zest for life to our daily activities and importantly, taking time out to celebrate, reflect and evolve.

We’re a positive and inquisitive bunch, always pursuing betterment by taking the lead with meaningful initiatives to deliver the most impact. You’ll find an inclusive, friendly, and supportive environment, filled with diverse backgrounds, perspectives, and skills. We also proud to be a WGEA certified Employer of Choice for Gender Equality and have been since 2017.

At QMS you are recognised – and valued - for your unique contributions. We believe that good ideas can come from anywhere so when you’re with us, you will feel enabled and empowered to share.

As a growing business with an incredibly exciting future, pathways to new career opportunities and professional and/or personal development are always close by. While we have formal training opportunities available year-round, we encourage our people to embrace self-direction. In short? Tell us where you want to go – and we’ll help you get there.

The Role:

As an Account Manager you are responsible for maximising revenue from new and existing client accounts to achieve agreed revenue target and ensure complete client satisfaction when dealing with QMS Media.

Your responsibilities include building and maintaining a portfolio of accounts to achieve long-term success, developing positive relationships, and delivering on client needs and requests.

You will be required to achieve sales targets against set budgets by generating sales opportunities using existing and potential customer networks and contacts and support initiatives to increase QMS Media share of media revenue across the product suite of Large Format Billboards, Canberra Airport, Retail & Street Furniture

As an Account Manager, you will be expected to drive the business and brand across the Independent Agency & Direct market and model the values, behaviours and conduct expected of all QMS Media employees.

What you will be able to do:

• Formulate, implement, and manage strategic quarterly business plans regarding client base accounts to achieve revenue targets.
• Identify, prospect, and develop new, positive, and profitable market opportunities.
• Continually seek the opportunity to participate in client's strategic business planning processes.
• Conduct product demonstrations (where applicable) and coordinate the preparation of sales proposals, contracts, and account management plans.
• Assist in new business pitches and proposals, leveraging industry expertise to attract new clients.
• Work with the sales team to deliver on the strategic direction to achieve monthly/quarterly budgets.
• Ensure client requests are answered promptly and efficiently.
• Manage multiple accounts and campaigns simultaneously, ensuring timely delivery and adherence to client specifications.
• Ensure delivery of weekly minimum KPI’s (8 engagements & 6 new deals p/w) and timely recording in Boostr.
• Provide clients with regular updates and detailed performance reports on campaigns.
• Present insights, Post Campaign Reports (PCR), and recommendations to clients based on campaign performance.
• Understand clients’ business objectives and marketing goals to tailor outdoor media strategies effectively.
• Demonstrate solution-based selling, managing revenue expectations on all format portfolios.

What are we looking for?

Ideally you will possess the following skills and attributes:

• Preferred degree in business, media, communications, or other related fields
• 2-3 years’ experience in a similar role, including media sales, out of home or agency
• Previous experience in managing budgets and achieving sales targets individually and as a team.
• Outstanding negotiation skills, persuasive ability, and excellent communication skills.
• Specialist OOH product and industry knowledge coupled with the ability to deal with clients at all levels and translate client needs into a complete solution.
• Excellent multitasking, project management skills and high attention to detail.
• High profile networking ability and confidence with key decision makers

Benefits of working at QMS:

Flexible working options to suit your life stage and responsibilities.

Employer-paid parental leave for primary and secondary carers for when your family grows.

3 additional days of paid Milestone leave per year to support the moments that matter to you.

Exchange public holidays annually with Celebration leave, so you can commemorate cultural or religious days and events that are more meaningful to you.

Employee assistance program for you and your family, annual vaccinations, healthy lifestyle checks and mental health first aid training.

Ongoing learning and leadership opportunities to help you progress professionally and personally.

Whether you’re starting out, ready for a change or looking for a place to make your mark, your out of the ordinary adventure starts here! Click Apply Now to tell us more about yourself, your career aspirations, and your values.

QMS embodies the principles of fairness and equity into our talent acquisition process to ensure our workplace is free from all forms of inequality and discrimination.

For further information on QMS Media please visit www.qmsmedia.com