Web Director - Membership Department, Marketing Division

Job Description:

Business Overview
The Marketing Division leads the brand, creative, marketing, and membership initiatives across the Rakuten Group, which offers over 70 services. Our mission is to enhance membership value and expand the ecosystem of the Rakuten Group.

Department Overview
Membership Department promotes the use of Rakuten's ecosystem through various cross-departmental campaigns and content. This includes initiatives like 'Mama Wari' for users with children and 'Rakuten Gakuwari' for those aged 15 to 25. UI/UX Group belonging Cross Function Section consists of members responsible for the web production areas that serve as the output for various services. They handle a wide range of tasks, including benefits, campaigns, and content.

Position: Why We Hire
Strengthening our team in anticipation of future service expansion and an increase in the number of projects.

Position Details
You will be the main person responsible for web direction and operations for membership services and campaigns targeting specific segments. Responsibilities include:

• Managing and improving regular projects, portal sites, and email newsletters
• Planning and improving spot projects
• Providing instructions and direction to production companies
• Measuring effectiveness, such as traffic analysis, and reporting

You will collaborate with planners within the same L2 organization and with representatives from other businesses to maximize effectiveness. This role offers an environment where you can leverage your ideas to provide value to users and promote the use of Rakuten's services and ecosystem. By utilizing Rakuten's assets and various tools, you will have the opportunity to gain knowledge and enhance your skills.

Work Environment
UI/UX Group belonging Cross Function Section
Regular employee: 5
Temporary Staff: 2
Contractor/Subcontractor: 4

Mandatory Qualifications:
- Experience in creating wireframes, defining requirements, web direction, and production progress management
- Experience in requesting and checking production using banner sheets, coding sheets, etc.
- Strong communication skills to act as the central point of contact for stakeholders

Desired Qualifications:
- Basic knowledge of HTML, CSS, and JavaScript
- Experience in design
- Experience in team management
- Experience in managing email newsletters

[ id: cmorec memd ] #business #marketing #marketingdiv

Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world.

If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com

*Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions.

• Gender
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• Information not related to business, such as ideological beliefs, family structure, etc.

* For legal compliance, we may ask you about your work eligibility. See the details