Directly under COO / Business Producer for Rakuten Mobile - Quality Management Support Office, Group Quality Department (GQD)

Job Description:

Business Overview
The Rakuten Group has a basic management philosophy which is to “empower” people and society through innovation. Including the Internet shopping mall "Rakuten Ichiba", mobile communication such as "Rakuten Mobile", financial services such as "Rakuten bank", travel sites, professional sports and so on, The Rakuten Group offers more than 70 diverse services that meet the needs of Japanese consumers.

Department Overview

While working for Rakuten Group, Inc. , you will be responsible for Rakuten Mobile, Inc. Rakuten Mobile, Inc. has entered the carrier business with innovative technology and forward-thinking spirit, and continues to take on the challenge of providing attractive services. The organization to which you will be assigned this time reports directly to the COO (Chief Operating Officer) of Rakuten Mobile, and is working on strategic planning and strengthening organizational capabilities and competitiveness for the further growth of Rakuten Mobile. We will not only support management decision-making, but also resolve specific issues and implement measures. Rakuten Mobile, which is growing rapidly, continues to provide high-quality communication services to customers while maintaining an efficient operation system, in which COO faces various challenges. In other words, this is an environment full of opportunities to demonstrate your leadership and contribute to the transformation of the company.

Position:

Why We Hire
Recruitment of additional personnel to strengthen the organization in line with business expansion

Position Details

While working for Rakuten Group, Inc. , you will be responsible for the COO support of Rakuten Mobile, Inc. You will be in charge of enhancing the organizational and competitive strength of the Rakuten Group and Rakuten Mobile, creating a mechanism for improving service quality and productivity, and planning and implementing cross-group measures.

• Example of business - Developing yearly operating plan
• Planning, designing and implementing Operation Governance
• Planning and operating of important meetings including executive committee
• Collecting, analyzing and materializing resolution actions of company’s issues and important agenda
• Project lead of Company-wide special taskforce (Planning, decision-making support, and implementation to resolve priority issues, etc.)

Mandatory Qualifications:

• Experience in corporate planning or leading business-related projects at a business company for at least 3 years, or business-side (non-IT) project management experience at a consulting firm for at least 3 years
• Business level of English
• Ability to communicate and negotiate with a wide range of stakeholders
• Fluent Japanese language skills

Desired Qualifications:

• Experience in developing and implementing management models, business models, and new services
• Experience in planning and executing plans to enhance organizational strength and competitiveness, improve productivity, and improve management
• Experience in planning and managing important meetings such as board of directors meetings, management meetings, committee meetings, executive training camps, etc.
• Experience in planning and executing company-wide organizational reforms
• Experience in leading multinational members and promoting projects
• Experience in management consulting
• Experience in corporate planning and business development (alliances, M&A, etc.)
• Experience in the Internet service industry

Others Information:

Additional information on Location
Rakuten Crimson House (Tokyo) #business #strategyplanning #operationdiv #RakutenMobile
In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world.

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