Senior Manager, Technology Solutions - Digital Product & Services Platforms

About the role

MUFG Retirement Solutions (RS) business is seeking a Senior Manager, Technology
Solutions for the Digital Product and Services Platforms within the technology
team to provide strategic architecture leadership and solution design expertise
across our administration platform landscape. This role is accountable for
end‑to‑end solution design within an assigned platform stream, ensuring all
technology change and run activity aligns with enterprise architecture,
technology strategy, cyber security requirements, and regulatory obligations.

Operating as a senior technical authority, you will partner closely with
Platform Services Owners, Change & Run Delivery leaders, and Project Managers to
deliver solutions that are secure, scalable, resilient, and future‑ready. You
will also play a pivotal role in shaping platform evolution, modernisation
initiatives, and uplifting engineering and design practices across MUFG
Retirement Solutions business.

Key responsibilities

Strategic leadership & architecture

• Own end‑to‑end solution design for a defined technology platform stream, from
  discovery through to operational transition
• Provide expert guidance on architecture patterns, integration approaches,
  data flows, API design, and platform constraints
• Ensure all initiatives align with enterprise architecture principles, cyber
  policies, risk controls, and regulatory requirements
• Lead the creation of architecture artefacts, solution designs, interface
  specifications, and supporting documentation
• Contribute to platform roadmaps in partnership with Platform Services Owners,
  identifying modernisation and simplification opportunities
• Assess emerging technologies and recommend improvements to platform
  performance, scalability, security, and resilience
• Participate in architecture standards development and architectural
  governance forums

Technology delivery & execution

• Provide architectural governance and design assurance across change and run
  initiatives
• Manage design capacity and pipeline to support delivery timelines and
  priorities
• Identify and manage design risks, technical debt, and architectural impacts,
  escalating where required
• Ensure solution designs account for operational resilience, performance,
  security controls, and maintainability
• Facilitate design reviews, technical forums, and architecture checkpoints
• Partner with Engineering and Delivery teams to ensure solutions are feasible,
  cost‑effective, and delivery‑aligned
• Act as the escalation point for complex technical issues and integration
  challenges
• Ensure all designs incorporate cyber security, data privacy, and regulatory
  obligations, supporting audits and compliance activities

People leadership

• Build capability in architecture, technical design, integration, API
  management, and data modelling
• Foster a culture of technical excellence, continuous learning, and modern
  engineering practices
• Mentor and develop team members, supporting succession planning and
  cross‑functional capability uplift
• Role‑model MUFG Pension and Market Services values and actively contribute to
  a diverse, inclusive, and high‑performance culture

Stakeholder engagement

• Translate business requirements into robust technical solutions aligned to
  strategic priorities
• Influence senior stakeholders on architectural trade‑offs, risks, and
  technology decisions
• Evaluate and manage third‑party technology solutions, vendor architectures,
  and technical proposals.
• Act as a key liaison between Technology, Operations, Transformation, and
  business units for delivery and operational planning
• Communicate platform direction, delivery progress, risks, and improvement
  initiatives clearly and consistently
• Ensure user feedback, business strategy, and customer expectations guide
  platform priorities

What you’ll bring

Must‑have experience

• 10+ years’ experience in solution architecture, enterprise architecture, or
  complex technical design roles
• 5+ years of experience in Superannuation in Australia, Insurance and
  Investments
• Strong understanding of enterprise integration, cloud architectures, APIs,
  data architectures, application design, and security patterns.
• Experience working across large technology portfolios, complex platforms, or
  regulated environments.
• Demonstrated ability to translate business needs into robust, scalable,
  secure technical solutions.
• Strong leadership capability with experience managing technical teams or
  specialised architecture/design functions.
• Excellent communication and stakeholder engagement skills, with the ability
  to simplify complex concepts.
• Proven problem‑solving skills with the ability to identify risks,
  constraints, and optimal solutions.

Highly regarded

• Exposure to regulatory and risk‑driven environments, including strong cyber
  security considerations
• Experience contributing to architecture governance or enterprise standards

Some of our Employment Benefits

• Flexible and Hybrid Working – enabling our employees to work in the office
  and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave,
  Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our
  values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced
  learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of
  providers including Bupa and Microsoft!
• Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage,
support and value the various talents and perspectives of our people and promote
a flexible and blended work environment where our people can thrive, and their
wellbeing is supported. We know that diversity drives better client outcomes,
continuous improvement, and growth. Be part of our company and together we will
achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the
basis of diverse characteristics including, but not limited to gender, gender
identity, sexual orientation, age, ethnicity, cultural background, physical
abilities/disabilities, religious or political belief, marital or family status
or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and
detailed cover letter highlighting your skills, experience, and why you would be
a good fit for the role. Candidates must have the relevant work rights to be
considered for an opportunity at MUFG Pension & Market Services. Successful
applicants will be required to complete background screening including police
and employment history checks prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that
empowers a brighter future by connecting millions of people with their assets –
safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets,
we partner with a diversified portfolio of global clients to provide robust,
efficient and scalable services, purpose-built solutions and modern technology
platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory
complexity, improve data management and connect people with their assets,
through exceptional user experience that leverages the expertise of our people
combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology,
process and people to deliver a comprehensive financial data solution to its
superannuation clients. We support clients across all superannuation fund
sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of
value-added services, we offer the most comprehensive superannuation
administration solution on the market. The scale, adaptability and ease of use
of our proprietary systems, in conjunction with our integrated analytics
offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and
inclusive culture that is built on the foundations of an entrepreneurial spirit,
effective risk management, empathy and trust, and underpinned by its core
values.

We are an inclusive employer whose people work collaboratively. We encourage,
support and value the various talents and perspectives of our people and promote
a flexible and blended work environment where our people can thrive and their
wellbeing is supported. We know that diversity drives better client outcomes,
continuous improvement, and growth. Be part of the MUFG Pension & Market
Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the
basis of diverse characteristics including, but not limited to gender, gender
identity, sexual orientation, age, ethnicity, cultural background, physical
abilities/disabilities, religious or political belief, marital or family status
or carers responsibilities.

Candidates must have the relevant work rights to be considered for an
opportunity at MUFG Pension & Market Services. Successful applicants will be
required to complete background screening prior to commencement of employment.