Exciting Career Opportunity in Tokyo: Operations Coordinator (Travel Agency)

RESPONSIBILITIES:

• Vendor and hotels communication and build strong relationships with vendors.
• Monitor vendor quality (hotel, coach, restaurants)
• Prepare and provide tour packets
• Manage hotel and vendor bookings and rooming lists
• Assist with resolution of operations/customer issues.
• Communicate with Flight Team on International & Domestic flight issues
• Other different jobs based on request of Operations Manager
• Support to logistics of Hiring, Mini training and Annual TLLG Training
• Maintain supply inventory
• Identify alternative vendors – restaurants, boat or opportunities for savings or to compensate program hits.
• Make product recommendation on COG

REQUIREMENTS

• Proven and effective travel industry experience (Minimum 2 years)
• Excellent interpersonal / communication and problem solving skills
• Conversational level English and Fluency Japanese (both written and verbal)
• Able to prioritize key actions to achieve goals and is a self-starter with high accuracy
• Proficient in Excel, Word
• Operations coordinating background would be a plus

BENEFITS

• Competitive salary package
• Incentive bonus based on targeted results
• Merit increase based on performance
• Vacation days
• Personal and professional growth opportunities
• Milestone bonus and travel certificate every 5th anniversary of employment at GCC
• Associate deals on worldwide GC Tour packages at discounted prices
• Referral bonus
• Comprehensive training program onsite
• Unique corporate culture with team building, community work, and corporate events
• Opportunity to work as part of an international team, interacting with colleagues worldwide
• Great opportunity to learn about all aspects of the travel business and advance your career