Client Director

Why hide behind a desk when you can take the spotlight with a winning team at UM Australia?

Get a sneak peek into our culture -

Curious? How about some benefits to pique your interest?

  • Align with a global media powerhouse
  • Progressive and ambitious clients who want industry-leading work.
  • Experienced and capable teams to accelerate your career.
  • Industry-leading leave entitlements including; Birthday Leave, Extra annual leave days and up to 16 weeks of Paid Parental leave.
  • Use of automation and robots to free up staff from repetitive manual tasks
  • Family Inclusive Workplace
  • Hybrid working policy including remote international opportunities.
  • Agency perks including; early finish Fridays, culture club, breakfast, health and wellbeing initiatives and employee assistance programs.
  • Ongoing L&D opportunities

The Role

You're the face of the brand to our client, so bring your fantastic account management skills and connect the external Marketing team to our business units at Mediabrands.

Work closely with our Client Partner and Managing Director to gain some serious exposure to producing high quality campaigns with UM Australia.

What will you be doing?

  • Taking ownership over client relationships and delivering positive client satisfaction scores
  • Leading client management plans, working with briefs and represent Identity during the planning and internal review processes
  • Bringing UM and other internal business units together to manage timelines
  • Establish and lead campaign analysis and optimisation framework
  • Conduct quality control of the planning process - tracking campaign results
  • Expertise in the client contract inclusions, driving innovation and service development based on market insights
  • Involvement in budget and business drivers to contribute to achieving budget goals.

What do you bring?

  • Ability to bring the team together to plan, develop and organise client campaigns
  • Comfortable taking on an advisory role for your clients - building diverse marketing strategies to target a wide range of markets
  • Confident using data to inform strategies on consumer patterns and preferences
  • Keen interest in interpreting and predicting current and future consumer trends for your client’s audience groups
  • Ability to support business growth and development by meeting clients marketing objectives
  • A genuine interest in building a solid understanding of potential demand and the market for new goods and services.

Curious about what we do? Check us out at!

Be part of the future everyone is searching for. Apply to join the UM team today.

We value unique backgrounds and experiences to encourage and celebrate diversity. First Nations people, those identifying as LGBTQ+, people of all ages, people with disabilities, and people who are culturally and linguistically diverse are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

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