Associate Partner- Digital Transformation & Supply Chain - CRL

Level: Associate Partner

Location: Singapore

Role Summary

We are seeking a seasoned Digital Transformation & Supply Chain Leader with 15+ years of
experience to drive enterprise-wide product strategy, digital innovation, and omni-channel
supply chain transformation. This role will own the end-to-end lifecycle of product, solutions,
and delivery while partnering with executive stakeholders to deliver measurable business
outcomes including revenue growth, cost optimization, and enhanced customer experience.

Key Responsibilities

• Product Strategy & Innovation
• Define and execute product vision and roadmap aligned with business goals and
  market opportunities
• Drive innovation across supply chain SaaS platforms (OMS, WMS, TMS, Inventory
  Optimization, POS)
• Launch new digital products and capabilities to improve revenue, customer
  engagement, and time-to-market
• Establish industry blueprints and frameworks to standardize product offerings
• Digital Transformation Leadership
• Lead large-scale end-to-end digital transformation programs across omni-channel
  ecosystems
• Design and implement order-to-cash, store fulfillment, and customer engagement
  transformations
• Develop and execute supply chain transformation roadmaps for global clients
• Optimize inventory, fulfillment cost, and operational efficiency using digital solutions
• Solutions Engineering & Systems Integration
• Oversee solution architecture for enterprise implementations across supply chain
  platforms
• Lead cross-functional teams for system design, integration, and deployment
• Drive automation of solutioning processes (RFPs, pre-sales, implementation)
• Ensure seamless integration across ERP, e-commerce, payments, and supply chain
  systems
• Business Development & Pre-Sales
• Partner with sales teams to define transformation vision and convert opportunities into
  large-scale programs
• Engage C-level stakeholders to shape strategic initiatives and secure buy-in
• Build and grow pipelines within existing and new client accounts
• Lead proposal development, solution presentations, and technical advisory
• Delivery & Program Management
• Manage complex, multi-million-dollar programs from concept through execution
• Ensure delivery excellence across timelines, budget, and quality
• Lead global, cross-functional teams including consultants, vendors, and product teams
• Implement Agile methodologies and governance frameworks
• Customer Experience & Business Outcomes
• Enhance customer journeys through digital and omni-channel capabilities
• Improve KPIs such as:
  • Customer satisfaction and engagement
  • Order fulfillment speed and accuracy
  • Inventory turnover and cost efficiency
• Enable real-time visibility and decision support through analytics and reporting
• Leadership & Talent Development
• Build and mentor high-performing teams across product, consulting, and delivery
  functions
• Foster a culture of innovation, collaboration, and continuous improvement
• Develop capability models, accelerators, and training programs
• Guide teams on technical, functional, and strategic priorities

Required Qualifications

• 15–20+ years of experience in digital supply chain, product management, or consulting
• Proven leadership in large-scale transformation programs ($5M+)
• Strong domain expertise in:
  • Order Management Systems (OMS)
  • Warehouse Management Systems (WMS)
  • Inventory Optimization & Fulfillment
  • Omni-channel retail and eCommerce
• Experience across industries such as retail, eCommerce, technology, or logistics
• Demonstrated success in pre-sales, business development, and stakeholder
  management

Preferred Qualifications

• MBA or advanced degree in Business, Engineering, or Technology
• Experience with global consulting firms or SaaS product organizations
• Exposure to tools such as SAP, Manhattan Associates, o9, or similar platforms
• Experience leading global teams across multiple geographies

Key Competencies

• Strategic thinking and business acumen
• Strong leadership and stakeholder management (C-level engagement)
• Expertise in supply chain transformation and digital ecosystems
• Problem-solving and solution design
• Communication and executive presentation skills

We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you
will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative
work environment and enriching training opportunities.