Analyst-Marketing, Digital Engagement

Analyst-Marketing, Digital Engagement

The Digitization team is at the forefront of shaping best-in-class digital
customer experiences for American Express Card Members. Our mission is to drive
deep engagement, loyalty, and satisfaction by delivering seamless, data-driven
digital journeys across servicing, payments, and next-generation platforms.

We are seeking a Marketing Senior Analyst who is passionate about leveraging
digital channels to enhance customer engagement and accelerate adoption of
innovative capabilities—including new and emerging payment solutions. This role
sits at the intersection of Digital Marketing, Customer Experience, and Growth
of Payment Innovation by creating marketing strategies and its implementations
for the active of Online Services, Amex App on mobile phone, and Digital
payments like Apple Pay, Google Pay by offering the opportunity to directly
influence how millions of Card Members discover, adopt, and engage with both
existing and next-generation payment experiences.

You will work closely with cross-functional stakeholders across local and global
teams, as well as external partners, to design and execute impactful marketing
strategies that drive usage, engagement, and business growth in Japan.

At American Express, our culture is built on a 175-year history of
innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and
colleagues. From delivering differentiated products to providing world-class
customer service, we operate with a strong risk mindset, ensuring we continue to
uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.

We back you with benefits that support your holistic well-being so you can be
and deliver your best. This means caring for you and your loved ones' physical,
financial, and mental health, as well as providing the flexibility you need to
thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability
  benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending
  on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and
  doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful
completion of a background verification check, subject to applicable laws and
regulations.